Company: Gokhair Travel Innovations Pvt. Ltd.
Department: Sales
Reporting To: Sales Manager / Managing Director
Employment Type: Full-time
Salary: Commensurate with experience
Key Responsibilities
- Handle walk-in and phone inquiries, understanding customer travel needs and preferences
- Present and explain travel packages (domestic/international, cruises, holiday packages) to customers
- Follow up on leads and inquiries to convert them into confirmed bookings
- Coordinate with the operations team for booking confirmations, itineraries, and documentation
- Maintain accurate records of customer interactions, bookings, and follow-ups
- Build and maintain good customer relationships to encourage repeat business and referrals
- Stay updated on current travel packages, offers, and destinations to advise customers accurately
- Assist with basic administrative tasks related to sales (quotations, invoices, booking forms)
Requirements
- Minimum qualification: Graduate (any discipline)
- Freshers welcome; prior experience in sales, travel, or customer service is a plus
- Good communication skills (spoken and written)
- Basic computer skills (MS Office, email, internet browsing)
- Pleasant personality with a customer-first attitude
- Ability to multitask and handle walk-in/phone inquiries simultaneously
Preferred Attributes
- Interest in the travel and tourism industry
- Target-driven mindset with willingness to learn sales techniques
- Team player, comfortable working in a fast-paced workplace