Experience: 8–10 years

Location: Bangalore / Hyderabad

Role Summary

The role provides senior business analysis and leadership for complex, cross‑functional initiatives involving Veeva Vault Clinical (CTMS/eTMF), including implementations, optimizations, migrations, and strategic enhancements. It translates ambiguity into clear scope, success criteria, delivery plans, timelines, risks, and executive decision points. Acting as a senior Veeva Vault Clinical SME, the role advises on system configuration, functional capabilities, integrations, and downstream impacts while partnering with development and support teams on complex issue resolution. It contributes to enhancement prioritization, solution design, and validation strategy, and ensures end‑to‑end workflow alignment across clinical, integration, and data teams.

The role leads or supports large‑scale migrations from legacy CTMS systems to Veeva Vault Clinical, covering cutover, data validation, reconciliation, rollback, change management, and archiving. It provides governance over validation, compliance, and release management across non‑production and production environments in alignment with GxP expectations.

The role ensures documentation quality, inspection readiness, and audit traceability through close collaboration with QA, Validation, IT, and Clinical Systems leads. It serves as a trusted advisor to the Clinical Systems Leadership Team, delivering concise executive communications on progress, risks, and trade‑offs. Overall, the role drives alignment and outcomes across senior stakeholders with minimal oversight while ensuring compliant, predictable, and business‑aligned delivery.

Why This Role Matters

This role matters because it ensures that Veeva Vault Clinical (CTMS/eTMF) operates as a reliable, compliant, and business‑aligned backbone for clinical trials. It bridges the gap between clinical operations, IT, QA, validation, and leadership, turning complex and ambiguous needs into executable solutions. By providing strong SME and governance oversight, the role reduces system risk, rework, and downstream impacts that can affect study timelines and regulatory compliance. It is critical during large‑scale migrations and transformations, where data integrity, cutover execution, and business readiness directly impact patient safety and inspection outcomes.

What You’ll Do

- Bachelor’s degree in Life Sciences, Information Systems, Computer Science, or related field




- 8+ years of Business Analyst experience supporting enterprise or clinical systems
- 5+ years of hands-on experience with Veeva Vault Clinical (CTMS) – Vault Clinical certification highly preferred.
- Strong analytical, problem-solving, and communication (written / presenting) skills
- Experience gathering, documenting, and managing business and functional requirements
- Experience creating process flows, user stories, use cases, and related documentation
- Experience supporting UAT, defect management, and validation activities in regulated environments
- Understanding of clinical trial operations and supporting business processes
- Ability to work effectively with business users, technical teams, and validation partners

Preferred

- Experience supporting clinical system integrations (CTMS, eTMF, EDC, Data interfaces, APIs, platforms)
- Familiarity with Siebel CTMS or legacy CTMS platforms
- Experience supporting large system implementation migrations
- Familiarity with Agile delivery methodologies
- Advanced understanding of clinical trial operations and study management processes
- Strong relationship building and influencing skills with a non-technical audience

Tech Stack Snapshot

Business Analyst, Veeva Vault Clinical (CTMS/eTMF), UAT Testing, Documentation

Must-Have Skills

- 5+ years of experience with Veeva Vault Clinical (CTMS) – Vault Clinical certification highly preferred.
- Strong analytical, problem-solving, and communication (written / presenting) skills
- 5+ years of Experience in gathering, documenting, and managing business and functional requirements
- 5+ years of Experience in creating process flows, user stories, use cases, and related documentation
- 5+ years of Experience in supporting UAT, defect management, and validation activities in regulated environmentsUnderstanding of clinical trial operations and supporting business processes

Good to Have

- Experience supporting clinical system integrations (CTMS, eTMF, EDC, Data interfaces, APIs, platforms)
- Familiarity with Siebel CTMS or legacy CTMS platforms
- Experience supporting large system implementation migrations
- Familiarity with Agile delivery methodologies




- Advanced understanding of clinical trial operations and study management processes
- Strong relationship building and influencing skills with a non-technical audience

What Success Looks Like (6–12 Months)

The expected outcome of this role is the successful, compliant, and predictable delivery of Veeva Vault Clinical initiatives that directly support clinical trial execution and regulatory readiness. It results in reduced risk and ambiguity through clear requirements, strong governance, and proactive dependency management. The role ensures stable system performance, high data integrity, and inspection‑ready documentation, especially during migrations and releases. Ultimately, it enables confident, timely decision‑making by Clinical Systems leadership while aligning technology outcomes with business and patient‑focused goals.

Why Join WinWire: Your Path to Qualified Excellence in the Age of AI

As an Employer of Choice, WinWire offers an exceptional workplace culture, industry recognition, and an unwavering commitment to employee growth. Here is why top talent chooses us:

- AI-First. Globally Recognized: Honored at the World Economic Forum in Davos for our pioneering "Agentic AI @ Scale" work, cementing our position as a forward-thinking, AI-first services firm shaping the future of enterprise technology.
- Microsoft Gold Standard: A 6x Microsoft Global Partner of the Year Winner/Finalist — reflecting our consistent delivery of industry-leading solutions and our deep, trusted partnership with Microsoft.
- Joining the NTT DATA Family: WinWire (Part of NTT DATA), a $30 billion global leader in AI, digital business, and technology services. This means greater career stability, broader client exposure, and access to a vast landscape of opportunities across a truly global organization.
- Award-Winning Culture: Certified as a Best Place to Work® four times, our workplace culture is not just a talking point — it is a proven, recognized commitment to creating an environment where people genuinely thrive.
- People-First Environment: With a strong 4.0 Glassdoor rating, our employees speak for themselves. We prioritize wellbeing, inclusivity, and a culture of respect at every level of the organization.
- Invest in Your Growth: From continuous learning programs to structured career development pathways, we equip our team with the skills, tools, and opportunities needed to grow and lead in the age of AI.

📌 Senior Business Analyst – Veeva (India)
🏢 WinWire
📍 India