Key Job Duties of an Operations Manager

- Plan, coordinate, and oversee daily business operations.
- Develop and implement operational policies, procedures, and best practices.
- Monitor operational performance and identify opportunities for improvement.
- Manage budgets, control costs, and optimize resource allocation.
- Supervise, train, and evaluate staff performance.
- Willingness to travel
- Set team goals and ensure employees meet productivity and quality standards.
- Coordinate with departments such as sales, finance, human resources, and customer service.
- Manage inventory, procurement, and supply chain activities (where applicable).
- Ensure compliance with company policies, safety regulations, and legal requirements.
- Analyze operational data and prepare reports for senior management.
- Resolve operational issues and implement corrective actions.
- Lead process improvement initiatives to increase efficiency and reduce waste.
- Develop and monitor key performance indicators (KPIs).




- Manage vendor and supplier relationships.
- Support strategic planning and execute organizational objectives.
- Ensure high levels of customer satisfaction through effective service delivery.
- Oversee risk management and business continuity planning.

Essential Skills

- Leadership and team management
- Strategic planning
- Problem-solving and decision-making
- Communication and interpersonal skills
- Budgeting and financial management
- Project management
- Time management and organization
- Data analysis and reporting
- Process improvement (e.g., Lean or Six Sigma principles)
- Proficiency with business software (ERP, CRM, Microsoft Office, etc.)

Qualification

Any degree with professional attitude and team management.

Pay: From ₹20,000.00 per month

Perks:

- Cell phone reimbursement

Work Location: In person

📌 Operations Manager (Kochi)
🏢 Square Projects
📍 Kochi