Job Description

Job Title: Solution Architect – Business Solution Desk

Proposed Job Level: AM/Manager

Function: BSGD

Location: Gurugram

Reporting to: Head – Business Solution Desk

Date:

Purpose of the Job (Brief)

Background :

BSG – Solution Architect responsible to support Sales team in terms of understanding and meeting customer’s connectivity requirement right from the presales stage to the project execution stage.

- Conceptualize & develop techno-commercial proposals & solutions, across verticals, using existing or new technologies

- Consulting, Facilitation and Selling Skills

- Design of profitable, optimal and replicable Technical Solutions

- Technical Presentation to customers

- Closely work with cross functional teams and stich solutions end to end

- Technical Proposal creation - Analyze customer’s price expectations, indicate technical options in optimized offering

Deliverables (Maximum 5-6 key responsibilities)

Expected Key Results

Activities

Solution design

- Understanding customer’s requirement

- Building the solution, its deliverables as per customer specific requirements.

Proposal building

- Making Proposal as per solution for customer needs

- Revert within defined TAT

Customer presentation/Solution/ proposal

- Presentation to customers on his requirement & understanding

- Defining the scope of work in regards to Airtel deliverables – in-scope, out-of-scope etc

Standardization & automation

- Standardization of product offering, solution and proposal documents.

- Automation of standard proposal documents basis standard inputs variables customer requirements.

Decision level

Prime: Solution Designing

1)



Solution design

2) Product recommendation

Shared: Decisions reached jointly with peers on a collective basis

1) Feasibility planning

2) Commercials

Contributory: Makes a major contribution to a decision or policy judgment reached by others

1) Techno-Commercial Proposal

Demonstrated (Key competencies)

- Understanding of technologies such as Ethernet, Wireless, various data applications requirements related to network and other emerging networking technologies and their commercial manifestations.

- Good document writing skills

- Customer Focus

- Business Excellence and Innovation

- Analytical skills

- Good Presentation & communication skills

Educational Level

Must have: BE / Diploma in Computers, Electronics & Telecommunications/Information Technology / MBA in IT

Industry Certifications:

CCNA, CCNP, CCDP or equivalent industry certification

Working Experience

Must have: Around 8+ years’ experience in Telecom organization, Pre-Sales.

Dimensions

Impact of position on :

- Current Order Booking and revenue target achievement for organization for iConnectivity products

- Margins for the assigned data products

- Enhancing pre-sales experience to the customer.

Impact on customers (Please select one of the options below):

a

i) Type of customers Mainly Internal Mainly External Fair mix of Internal &

External

No. of Subordinates :

Approvals

Reporting Manager

Functional Head

Business HR

C&B;

Job Snapshot

Updated Date

09-09-2026

Job ID

Job_11172

Function

Airtel Business - Domestic

Location

Airtel Centre - Gurgaon, Gurgaon, Haryana, India

Employee Type

Employee

📌 Solution Architect (Haryana)
🏢 Airtel India
📍 Haryana