Microsoft 365 L2 Administrator

Job Type: Full time
Experience: 2–5 Years

Job Summary

We are looking for a skilled Microsoft 365 L2 Administrator to manage, support, and troubleshoot Microsoft 365 services. The ideal candidate should have hands-on experience with Exchange Online, Microsoft Intune, Entra ID, mail migrations, SharePoint, Teams, OneDrive, Defender, and Purview.

Key Responsibilities

- Manage Microsoft 365 users, groups, licenses, roles, and mailbox permissions.
- Administer Exchange Online, shared mailboxes, distribution groups, and mail flow.
- Troubleshoot email delivery issues, spam, quarantine, and message trace.
- Configure and maintain MX, SPF, DKIM, DMARC, Autodiscover, connectors, and transport rules.
- Perform Microsoft 365 mail migrations from IMAP, Exchange, Google Workspace, PST, and hybrid environments.
- Manage Microsoft Intune, device enrollment, compliance policies, app protection, and MDM.
- Configure Entra ID, Multi-Factor Authentication (MFA), and Conditional Access policies.
- Support Microsoft Defender, Purview, SharePoint Online, OneDrive, and Microsoft Teams.
- Troubleshoot SharePoint permissions, OneDrive sync, Teams meetings, channels,



and guest access.
- Use PowerShell for administration, reporting, and automation tasks.
- Handle L2 support tickets, escalations, documentation, and root cause analysis.

Requirements

- 2–5 years of Microsoft 365 administration experience.
- Strong knowledge of Exchange Online and mail flow.
- Experience with Microsoft 365 mail migrations.
- Hands-on experience with Intune, Entra ID, Conditional Access, Defender, Purview, SharePoint, OneDrive, and Teams.
- Knowledge of DNS records including MX, SPF, DKIM, DMARC, and Autodiscover.
- Basic to intermediate PowerShell scripting.
- Strong troubleshooting and communication skills.

Preferred Qualifications

- Experience with Hybrid Exchange, Entra Connect, Intune Autopilot, Defender for Endpoint, and DLP.
- Experience in MSP, enterprise, or cloud support environments.
- Understanding of ITIL processes.
- Graduate or Diploma in IT/Computer Science.
- Microsoft 365 or Azure certifications are an added advantage.

Pay: ₹30,000.00 - ₹40,000.00 per year

Work Location: In person

📌 Microsoft 365ADMINISTRATOR (India)
🏢 ZEHA BUSINESS SOLUTIONS PRIVATE
📍 India