Job Summary

We are looking for an Operations Executive who will be responsible for managing CRM activities and coordinating with Sales, Marketing, and other departments to ensure smooth day-to-day operations.

Key Responsibilities

- Manage and update daily activities in the CRM system.
- Maintain accurate customer and lead data.
- Monitor leads from generation to follow-up and conversion.
- Coordinate with the Sales Team for lead allocation, follow-ups, pending leads, and conversions.
- Coordinate with the Marketing Team regarding new leads, campaigns, lead quality, and CRM updates.
- Coordinate with other departments to ensure smooth workflow and timely completion of tasks.
- Track pending and overdue follow-ups and ensure timely action.
- Monitor CRM updates and ensure proper data entry by the concerned teams.
- Prepare daily, weekly, and monthly CRM/MIS reports.




- Track sales, leads, follow-ups, and conversion data.
- Identify gaps or issues in the CRM process and coordinate with the concerned team for resolution.
- Follow up with different departments on pending tasks and operational requirements.
- Ensure proper implementation of CRM processes and company SOPs.
- Perform other operational and CRM-related tasks assigned by the management.

Required Skills

- Good communication and coordination skills.
- Basic to valuable knowledge of CRM software.
- Good knowledge of MS Excel / Google Sheets.
- Strong follow-up and organizational skills.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Operations Executive (Chandigarh)
🏢 G Leuhr
📍 Chandigarh