Sr. Customer Support Executive (India)

Sr. Customer Support Executive (India)

10 Sep
|
wishbag online
|
India

10 Sep

wishbag online

India

Job Title: Customer Support Executive

Company: Vibecrafts
Location: Sector 8, Noida
Salary: Up to ₹30,000 in-hand per month

Job Summary:
Vibecrafts is looking for a customer-focused Customer Support Executive to handle customer queries and provide timely support across calls, WhatsApp, email, and other communication channels.

Key Responsibilities:

- Handle customer queries regarding orders, products, delivery, returns, and complaints.
- Track orders and coordinate with dispatch/logistics teams.
- Maintain accurate customer and order information.
- Follow up with internal teams to resolve customer issues.
- Ensure a positive customer experience and timely resolution.

Requirements:





- Basic English communication skills and valuable Hindi communication skills.
- Freshers can apply; customer service experience is an advantage.
- Basic computer knowledge and ability to use email/WhatsApp.
- Good communication, patience, and problem-solving skills.
- Candidates who can join immediately are preferred.

Job Location: Sector 8, Noida
Salary: Up to ₹30,000 in-hand/month, depending on experience and skills.

Pay: Up to ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid time off
- Provident Fund

Work Location: In person

📌 Sr. Customer Support Executive (India)
🏢 wishbag online
📍 India

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