Dear Candidate,

We are looking for BPO candidate for Banking sector , Location karapakkam,

Answer inbound calls and assist customers with their Queries/Request/Complains.

· Raise Request & Complaints on behalf of the customer in the CRM tool.

· Generate leads and educate customers about new products & their benefits.

· Maintain and adhere to compliance guidelines

· Capture problem indicators, highlight and suggest improvement

· Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy

· Maintain adequate knowledge levels on products, processes and systems used

· Ensure sales target are met

· Skills Required:

o Excellent verbal communication skills

o Ability to comprehend, capture as well as interpret basic customer information

o Solid customer service focus

o Knowledge of Banking / Credit cards preferred

Language required : Hindi and English must

Near to karapakam location is more preferrable.

Job Types: Full-time, Permanent, Fresher

Pay: ₹300,000.00 - ₹450,000.00 per year

Application Question(s):

- are you holding bachelor degree?
- Fluency in Hindi and English ?

Experience:

- hindi voice: 1 year (Required)

Work Location: In person

📌 Telecaller ( HINDI ) (Karapakkam)
🏢 Unidos Technology
📍 Karapakkam