Job Title: Guest Relation Executive (GRE)

Industry: Real Estate / Construction
Department: Customer Experience / Administration
Location: Project Site

Job Summary

We are looking for a well-presented and customer-focused Guest Relation Executive (GRE) to manage customer interactions at the project site, provide a welcoming experience to visitors, and support smooth coordination between customers and internal teams.

Key Responsibilities

- Welcome and professionally assist customers, channel partners, and visitors at the project site.
- Manage customer visits, site tours, registrations, and basic visitor records.
- Provide accurate information about the project, amenities, specifications, and available facilities.
- Coordinate with the Sales, CRM, Site, and Admin teams to ensure a smooth customer experience.
- Handle customer queries and ensure timely resolution or escalation to the concerned department.
- Maintain visitor databases, daily walk-in reports, and customer interaction records.
- Coordinate meeting schedules and assist the sales team during customer visits.
- Ensure the sales office, sample flat, reception, and customer areas are clean, organized, and presentable.




- Manage refreshments and hospitality arrangements for customers and visitors.
- Support events, site visits, customer meetings, and project launches.
- Collect customer feedback and share relevant inputs with the management.
- Assist with basic administrative activities and documentation at the site as required.

Required Skills & Qualifications

- Graduate in any discipline.
- 1–4 years of experience in Guest Relations, Front Office, Hospitality, Customer Service, or Real Estate.
- Excellent communication and interpersonal skills.
- Pleasant personality with professional grooming and etiquette.
- Good knowledge of MS Office / Excel.
- Strong customer-handling and coordination skills.
- Ability to work at a real estate project site.
- Knowledge of real estate sales processes will be an added advantage.

Key Competencies

- Customer Service & Relationship Management
- Communication Skills
- Hospitality & Skilled Etiquette
- Coordination & Follow-up
- Problem Solving
- Documentation & Reporting
- Professional Grooming

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Guest Relation Executive (GRE) (India)
🏢 Jhamtani Developers
📍 India