Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.

Responsibilities

Manage lead generation, enrichment, CRM, marketing automation, paid media, email campaigns, and reporting using tools such as Sales Navigator, Apollo, Clay, HubSpot, Dynamics, Power BI, Google Ads, and LinkedIn Ads.

Build AI- and API-driven workflows for lead research, data enrichment, campaign operations, analytics,



and data management using ChatGPT, Claude, SQL, and Python.

Education and Experience

- 2 to 4 years in marketing operations, revenue operations, or a related GTM operations or analytics role in B2B, ideally B2B SaaS.

Technologies

- HubSpot, Microsoft Dynamics CRM
- Power BI, Looker Data Studio
- AWS SES, SMTP Email Service
- SQL, Python
- Google Ads, LinkedIn Ad

Our Hiring Process is “Easy with eGain”

Step 1

Aptitude test, this is a GRE style test (60 minutes or less)

Step 2

In-person interview at eGain Pune office.

Next step

Email resumé to [email protected] with “Marketing Operations” as email subject.

📌 Marketing Operations Analyst (Pune)
🏢 eGain
📍 Pune