Company: Legal Capital Law Firm
Position: Customer Support Executive
Location: Bangalore
Employment Type: Full time

About the Role

Legal Capital Law Firm is looking for a Customer Support Executive to handle client queries, provide timely assistance, coordinate with internal teams, and ensure a positive client experience.

Key Responsibilities

- Handle inbound and outbound calls from clients and prospective customers.
- Understand client requirements and provide appropriate information and assistance.
- Follow up with clients regarding enquiries, appointments, and ongoing services.
- Coordinate with advocates and internal teams to resolve client queries.
- Maintain accurate records of client interactions and follow-ups.
- Handle customer concerns professionally and ensure timely resolution.
- Support the team in generating leads and converting enquiries when required.
- Maintain regular follow-ups with prospective clients.
- Achieve assigned customer support and performance targets.

Requirements





- 1–3 years of experience in Customer Support, Telecalling, Client Handling, or Sales preferred.
- Excellent communication and interpersonal skills.
- Kannada and English communication skills are preferred.
- Candidates with sales or lead-generation experience will be an added advantage.
- Ability to handle customers professionally and patiently.
- Basic computer knowledge and proficiency in MS Office/Google Workspace.
- Positive attitude, willingness to learn, and good follow-up skills.

Preferred Skills

- Customer Relationship Management
- Client Handling
- Telecalling
- Lead Follow-up
- Sales & Conversion
- Communication Skills
- Problem Solving

Salary

₹15,000 – ₹25,000 per month, depending on experience and interview performance.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

- Food provided

Work Location: In person

📌 Customer Support Executive (CSE) (Gachibowli)
🏢 Legal capital
📍 Gachibowli