Documentation Specialist

Location: Pune
Job Type: Full-time | Permanent
Shift: Fixed / Rotational / Night Shift as per business requirements
Experience: 1–5 years preferred

About the Role

We are looking for a Documentation Specialist with strong experience in SOP creation, ISO/QMS documentation, process mapping, and document control.

The ideal candidate should be able to understand business processes, work with clients and internal teams, and convert complex workflows into clear, structured, accurate, and audit-ready documentation.

Key Responsibilities

- Create and maintain SOPs, Work Instructions, Policies, Process Manuals, and Guidelines.
- Develop and maintain documentation aligned with ISO/QMS standards.
- Manage document control, version control, revision history, approvals, and document lifecycle.
- Understand processes through discussions, demonstrations, and knowledge-transfer sessions.
- Create process maps, flowcharts, checklists, screenshots, and workflow documentation.
- Review documents for accuracy, consistency, formatting, grammar, and completeness.
- Identify process gaps, exceptions, and areas requiring clarification.
- Coordinate with Operations, SMEs, Quality, Training, Leadership, and clients.
- Support audits, client onboarding, process transitions, and documentation updates.

Requirements

- 2–5 years of experience in Documentation, Process Documentation, Quality, Technical Writing, or Operations.
- Hands-on experience creating SOPs and process documentation.
- Practical knowledge of ISO/QMS documentation and document control.
- Strong written English, proofreading, and communication skills.
- Good understanding of process mapping and workflow documentation.




- Strong attention to detail and organizational skills.
- Proficiency in MS Office / Google Workspace.
- Bachelor's degree or equivalent qualification.
- Comfortable working according to client requirements, including night/rotational shifts.

Preferred: Candidates with hands-on experience supporting ISO audits, QMS, quality documentation, or compliance-related documentation.

Interested? Send your updated resume to:
[email protected]

Pay: From ₹350,000.00 per year

Advantages:

- Health insurance
- Leave encashment
- Provident Fund

Application Question(s):

- Do you have hands-on experience creating and maintaining SOPs?
- Do you have practical experience with ISO documentation or Quality Management Systems (QMS)?
- Have you worked with document control, including version control, revision history, and approvals?
- Do you have experience converting business processes into detailed step-by-step SOPs or work instructions
- Are you comfortable working in fixed, rotational, or night shifts based on business requirements?
- How many years of relevant experience do you have in process documentation, technical writing, quality, or a related role?
- How many years of hands-on experience do you have with ISO/QMS documentation?
- What is your current / previous annual salary?
- What is your expected annual salary?
- What is your notice period in days?
- Are you currently located in Pune?
- Are you willing to work from Aundh, Pune?
- Which ISO standard(s) have you worked with, and what type of documentation were you responsible for?

Language:

- English (Preferred)

Shift availability:

- Day Shift (Preferred)
- Overnight Shift (Preferred)
- Night Shift (Preferred)

Work Location: In person

📌 Document Specialist | Rotational Shift (India)
🏢 Binated
📍 India