10 Sep
|
PVR INOX
|
India
Job Title: Duty Officer
Company: PVR INOX Ltd
Department: Cinema Operations
Reporting To: Duty Manager / Cinema Manager
Job Responsibilities:
- Ensure smooth day-to-day cinema operations during the assigned shift.
- Supervise and coordinate frontline staff across Box Office, F&B;, Floor and Housekeeping.
- Ensure auditoriums, lobby, washrooms and other guest areas are clean, safe and show-ready.
- Handle guest queries and complaints professionally and ensure timely resolution.
- Monitor staff attendance, grooming, discipline and adherence to company SOPs.
- Coordinate with Engineering, Housekeeping and Security teams to resolve operational issues.
- Support cash handling, inventory checks, ticketing and F&B; operations as required.
- Ensure safety, security and emergency procedures are followed.
- Maintain shift reports, incident records and proper shift handover.
- Work on rotational shifts, weekends and public holidays as required.
Eligibility & Skills:
- Graduate / Diploma preferred.
- 1–3 years of experience in Cinema, Hospitality, Retail or Customer Service preferred.
- Positive communication and team-handling skills.
- Customer-focused attitude with good problem-solving ability.
- Basic computer/MS Office knowledge.
- Willingness to work in rotational shifts.
Pay: ₹23,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
📌 Duty off (India)
🏢 PVR INOX
📍 India