Job post summary

Pay: ₹18,000 - ₹22,000 per month starting salary

Job description:

At Longefit, we’re redefining the fitness experience. As a premium health and wellness center, we provide personalized services that go beyond workouts — supporting our clients’ long-term fitness and well-being.

Role Overview

We are seeking a proactive and committed Customer Relationship Executive (CRE) to join our studio & Headoffice team. As the first point of contact, you will play a vital role in building strong client relationships and ensuring a seamless customer experience.

Key Responsibilities

1. Answer calls from clients who contact us through social media ads, references, or by

visiting our website.

2. Contact and engage with clients who have submitted inquiries to understand their needs

and explain our services.

3. Explain EMS training and other add-on services (ice bath, sauna, red light therapy, etc.).

4. Provide detailed information about subscription packages and their perks.

5. Follow up with clients until they visit the studio of their choice.





6. Provide clear guidance and assistance regarding studio locations.

7. Maintain accurate and up-to-date records of customer inquiries and related data in Excel

and Google Sheets.

8. Report customer trial details and updates to the respective studio team leaders.

9. Update and manage all client interactions properly in the CRM software.

10.Undertake any additional duties assigned by management from time to time.

Requirements

- Minimum 1 year of experience in a customer-interacting role
- Excellent verbal & written communication skills
- Fluency in English and Malayalam
- Professional phone & in-person etiquette
- Ability to work independently as well as in a team
- Looking to develop a long-term career within the same company

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (CRE) (India)
🏢 LONGEFIT HEALTH
📍 India