Customer Support Executive (CSE) (India)

Customer Support Executive (CSE) (India)

10 Sep
|
Zyven Solutions
|
India

10 Sep

Zyven Solutions

India

We're Hiring! | BPO / CUSTOMER SUPPORT EXECUTIVE

Position: BPO Executive / Customer Support Executive
Location: Bhubaneswar, Odisha
Work Mode: Onsite
Employment Type: Full-Time
Qualification: Any Graduate
Experience: Freshers & Experienced Candidates
Training: Company-Provided Training

Job Overview

We are hiring BPO Executives / Customer Support Executives for its Bhubaneswar location.

We are looking for candidates with good communication skills, a customer-focused attitude, basic computer knowledge, and a willingness to learn and work in a target-oriented environment.

Freshers are welcome! Company-provided training will be offered to selected candidates.

Key Responsibilities

- Handle customer queries professionally through the assigned communication channel.
- Understand customer concerns and provide appropriate solutions.
- Maintain a high level of customer service and professionalism.
- Follow company processes, policies, and quality standards.
- Accurately update customer information and interaction details in the system.
- Work effectively toward individual and team performance targets.
- Coordinate with internal teams whenever required.
- Maintain patience and a positive attitude while handling customer interactions.

Required SkillsCommunication Skills

- Good verbal communication skills.




- Ability to communicate clearly and professionally.
- Good listening and comprehension skills.
- Ability to understand and respond effectively to customer queries.

Computer Skills

- Basic computer knowledge.
- Basic knowledge of MS Office and email.
- Ability to learn and work with customer support software and tools.

Professional Skills

- Customer-focused approach.
- Good patience and problem-solving ability.
- Strong teamwork and interpersonal skills.
- Positive time-management skills.
- Comfortable working in a performance/target-oriented environment.
- Willingness to learn and follow established processes.

Candidate Profile

We are looking for candidates who are:

Graduates from any discipline
Freshers or candidates with relevant experience
Good in verbal communication
Comfortable working from the office
Customer-service oriented
Comfortable working with computers
Willing to learn and undergo company training
Able to work in a target-driven environment

Interested candidates can Share their resume to:

[email protected],

[email protected]

Freshers are encouraged to apply!

Pay: From ₹13,000.00 per month

Benefits:

- Flexible schedule
- Provident Fund

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 Zyven Solutions
📍 India

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