Job Title: Operations Manager

Job Location: Thykudam, Ernakulam
Employment Type: Full time

About Us

Our client is a premier firm specializing in commercial interiors and signage solutions. With over 5 years of dedicated experience executing high-quality interior and signage projects for the banking sector, we pride ourselves on precision, reliability, and excellence.

As we enter our next phase of growth, we are expanding our leadership team to strengthen operations, improve project execution, and drive business expansion.

Job Summary

We are seeking a highly organized, proactive, and experienced Operations Manager to oversee our site operations, coordinate client billing and payments, and contribute to the company's growth.

Since our core business involves extensive interior and signage work for banks, retired banking professionals, preferably those who have served at officer rank or above, are strongly preferred. Candidates with relevant experience in banking operations, administration, branch management, or facilities coordination are particularly encouraged to apply.

The ideal candidate will combine strong administrative and coordination skills with the ability to manage multiple project sites, maintain client relationships, and support the company's expansion.

Key Responsibilities1. Site Supervision & Project Coordination

- Oversee daily operations across multiple interior and signage project sites.
- Coordinate with site supervisors, contractors, vendors, and project teams.
- Ensure projects are executed according to approved specifications, quality standards, and timelines.
- Monitor project progress and proactively resolve operational issues.

2. Client Billing & Payment Coordination

- Act as the primary liaison with clients regarding project billing and payment follow-up.
- Coordinate with the accounts team to ensure invoices are raised accurately and on time.




- Track outstanding payments and maintain regular communication with clients.
- Support timely realization of project receivables while maintaining professional relationships.

3. Business Expansion & Strategic Support

- Work closely with the executive team to identify new business opportunities.
- Build and maintain relationships with banks, corporate clients, and other relevant stakeholders.
- Support the development of new client accounts and business partnerships.
- Contribute to the company's growth and expansion initiatives.

4. Resource & Vendor Management

- Coordinate manpower, materials, and vendors across project sites.
- Ensure resources are available as per project requirements.
- Monitor operational efficiency and help control project-related costs.
- Support vendor coordination, procurement follow-up, and material availability.

5. Quality Assurance & Compliance

- Conduct regular site visits to monitor work quality and project progress.
- Ensure adherence to approved project specifications and client requirements.
- Identify and resolve execution issues in coordination with the concerned teams.
- Promote safe working practices and ensure compliance with applicable site safety requirements.

6. Reporting & Management Coordination

- Provide regular updates to the executive team on project status, operational issues, payments, and resource requirements.
- Maintain appropriate records and reports related to site operations and client coordination.




- Support management in implementing systems and processes for improved operational control.

Qualifications & RequirementsPreferred Candidate

Retired banking professionals, preferably with a minimum of officer-rank experience, are strongly preferred.

Candidates who have worked in roles involving branch operations, administration, customer relationship management, corporate coordination, or banking infrastructure are especially encouraged to apply.

Experience

- Proven leadership or managerial experience in operations, administration, banking, or a related field.
- Experience in coordinating multiple activities, teams, or project locations.
- Experience in client coordination, billing follow-up, or payment realization is an advantage.

Skills

- Strong communication and interpersonal skills.
- Good negotiation and client relationship management abilities.
- Sound understanding of financial coordination and payment tracking.
- Solid organizational and problem-solving skills.
- Ability to work independently and coordinate effectively with multiple stakeholders.

Mobility

- Willingness and ability to supervise project sites in and around Ernakulam.
- Willingness to travel to client locations as required.

Personal Attributes

- Proactive and responsible approach to work.
- Strong sense of ownership and accountability.
- Ability to manage multiple priorities.
- Genuine interest in contributing to the growth and expansion of a business.

What We Offer

- An opportunity to play a key role in a growing commercial interiors and signage company.
- A leadership position with direct involvement in operations and business development.
- The opportunity to leverage your professional experience to build strong client relationships and improve business performance.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Operations Manager (India)
🏢 Satirth Bussiness Solutions (P
📍 India