About the Role:

We are looking for an experienced Tele Collections Executive to handle customer accounts and drive recovery from NPA and Write-off accounts. The ideal candidate should have strong communication and negotiation skills, be target-oriented, and have hands-on experience in collection and recovery.

Key Responsibilities:

* Handle collection and recovery of NPA and Write-off accounts.

* Contact customers and follow up on overdue payments.

* Negotiate repayment plans and drive timely recoveries.

* Achieve assigned monthly collection and recovery targets.

* Maintain accurate records of customer interactions and collection status.

* Follow company collection processes, policies, and compliance guidelines.

* Identify difficult or high-risk accounts and escalate them to the concerned team.

* Build professional relationships with customers while ensuring effective recovery.

Requirements:

* *6 months to 2 years of experience in NPA or Write-off recovery is mandatory.*

* Experience in Banking, NBFC, Fintech,



or Collection Agencies will be preferred.

* Good communication and customer-handling skills.

* Robust negotiation and convincing abilities.

* Target-oriented with a strong focus on collection performance.

* Candidates from Gurgaon/Gurugram will be preferred.

* Immediate joiners will be preferred.

Salary :

*₹18,000 – ₹21,000 per month, depending on relevant experience, skills, and interview performance.

Why Join Us?

* Opportunity to work in the growing collections and financial services sector.

* Performance-driven work environment.

* Opportunity to develop expertise in NPA and Write-off recovery.

Interested candidates can apply through Indeed with their updated resume.

Pay: ₹18,000.00 - ₹21,000.00 per month

Benefits:

- Provident Fund

Experience:

- NPA Collections : 1 year (Required)

Work Location: In person

📌 CRM Executive for Collections - Tele Collections (India)
🏢 SKOAL Solutions
📍 India