Job Title: Senior Executive/Assistant Manager - Learning & Development

Job Location: Burma Burma Restaurant & Tea Room, Delhi NCR Outlets

Reporting To: Manager - L&D;

JOB SUMMARY

We are looking for a proactive and people-oriented Learning & Development skilled to drive training initiatives, strengthen employee capabilities and build a culture of service excellence across the organization.

KEY RESPONSIBILITIES

- Ensuring strategic alignment of the training department with business goals.
- Evaluating individual and organizational performance to ensure training meets business needs and improving performance.
- Assessment of Learning needs by consulting with stakeholders and using needs assessments.
- Developing and delivering training solutions that meet business needs
- Optimizing training processes for efficiency.
- Supervise and monitor all processes and recommend changes to ensure efficiency of all processes and provide training to all employees across various learning platforms
- Govern all processes related to a training or assignment and be able to drive adherence. Improve and write new processes where required to meet business & stakeholder deliverables.
- Selecting and managing resources, including working with both employees and department heads/ managers to develop and deliver training.
- Manage all relevant stakeholders to successfully implement a program through regular touchpoints and communication.
- Managing the technologies and platforms required to develop, manage, and deliver training
- Supervise effective induction and orientation sessions.
- Develop Training Metrics to measure effectiveness of delivery and content.




- Facilitate coaching and mentoring to develop middle management and leadership pipeline.
- Organize Functional, Technical Programs, Certifications, Soft Skills & Management Development Programs.
- Ensure functional requirements for Internal & External Audits are met.
- Monitor and evaluate effectiveness of all training programs and maintain records.
- Identify and implement opportunities for continuous improvement to build a culture of service excellence.
- Lead and guide team on projects for organizational improvements
- Any other office work given by management

CANDIDATE PROFILE

- Experience in Learning & Development / Training, preferably within Hospitality, Restaurants, Hotels or Service Industries.
- Strong communication, presentation and stakeholder-management skills.
- Ability to independently conduct training sessions and engage diverse employee groups.
- Good understanding of training needs analysis, program design and training effectiveness.
- Strong organizational skills with an ability to manage multiple training initiatives.

COMPENSATION

- Salary: As per experience and suitability; finalized during the interview with the management team.

Interested candidates can share their resume at [email protected]

Pay: ₹35,000.00 - ₹55,000.00 per month

Benefits:

- Health insurance
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Experience:

- Learning & Development: 2 years (Preferred)

Language:

- English (Required)

Work Location: In person

📌 Senior Executive/Assistant Manager - Learning & Development (India)
🏢 Burma Burma Restaurant & Tea Room
📍 India