Job Category: ServiceNow

Job Type: Permanent

Job Location: Bengaluru

About the Role
We are hiring a ServiceNow CSM Architect to deliver high-quality servicenow solutions and support business-critical transformation initiatives. This role is ideal for a professional who can combine technical expertise, collaboration, and execution to deliver strong business results.

Key Responsibilities

- Job Summary We are looking for an experienced ServiceNow CSM Architect to lead the architecture, design, and governance of Customer Service Management (CSM) solutions on the ServiceNow platform
- This role will be responsible for defining scalable architecture, aligning business needs with platform capabilities, and driving end-to-end solution excellence

Required Skills

- 11+ years of relevant experience
- Strong communication, stakeholder management, and problem-solving skills

Preferred Qualifications

- Candidates who can join within Immediate Joiner are preferred

Pay: ₹1,000,000.00 - ₹4,500,000.00 per year

Benefits:

- Versatile schedule
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Work Location: Hybrid remote in Bangalore City, Bengaluru, Karnataka

📌 ServiceNow Architect (India)
🏢 SDNA Global
📍 India