Track Manager (Support & Operations) (Gautam Buddh Nagar)

Track Manager (Support & Operations) (Gautam Buddh Nagar)

10 Sep
|
HCLTech
|
Gautam Buddh Nagar

10 Sep

HCLTech

Gautam Buddh Nagar

Gautam Buddha Nagar, Uttar Pradesh
Job Summary

Job Description – L3.2 Hybrid Azure AD (Entra ID) Engineer

Role Overview

We are looking for a highly experienced L3.2 Hybrid Azure AD (Entra ID) Engineer to lead and own enterprise identity services across on-prem Active Directory and Azure AD environments . This role goes beyond L3 support, involving deep technical expertise, architectural guidance, and proactive service improvements .

Key Responsibilities

1. Hybrid Identity Ownership

Own and manage end-to-end Hybrid Identity architecture (AD + Azure AD / Entra ID)

Design, implement, and optimize identity synchronization and authentication mechanisms

Ensure high availability and resilience of identity services

2. Expert-Level Troubleshooting & RCA

Act as the highest escalation point (L3.2/SME) for critical identity issues

Lead troubleshooting of:
Complex Azure AD Connect / sync failures

Advanced authentication issues (SSO, MFA, federation)

AD replication, trust, and connectivity issues

Perform deep Root Cause Analysis (RCA) and implement permanent fixes

3. Identity Architecture & Security

Provide guidance on:
Identity architecture design & best practices

Zero Trust implementation

Conditional Access, Identity Protection, PIM strategies

Drive improvements in identity security posture and compliance

4. Automation & Innovation

Develop advanced automation using PowerShell, Azure Automation, Graph API

Lead initiatives to optimize identity operations and reduce manual effort

Build reusable scripts/tools for monitoring, reporting, and provisioning

5. Governance & Strategy

Define and enforce identity governance standards, policies, and SOPs

Participate in design reviews, audits, and transformation initiatives

Ensure compliance with enterprise security and regulatory requirements

6. Collaboration & Leadership

Work with cross-functional teams (Security, Cloud, Network, Apps)

Provide technical mentoring to L2/L3 engineers

Support application onboarding, federation, and SSO integration strategies

Required Skills

Deep expertise in:
Azure AD (Entra ID) – advanced/architect level

Active Directory (AD DS, GPO, replication, trusts)

Azure AD Connect / Entra Connect (advanced troubleshooting)

Strong experience with:
SSO (SAML, OAuth, OIDC), MFA, Conditional Access

Federation (ADFS – strong preferred)

Advanced PowerShell & automation skills

Robust knowledge of identity security & Zero Trust principles

Experience

8–12+ years of IT experience

Minimum 5–7 years in Hybrid Identity / Azure AD roles

Experience in large enterprise / global environments

Preferred Skills

Expertise in:
Microsoft 365 ecosystem (Exchange, Teams identity dependencies)

Intune / Endpoint Manager

Knowledge of:
Azure architecture and networking basics

ITIL processes & service governance

Certifications (Highly Preferred)

SC-300 – Identity & Access Administrator

AZ-104 – Azure Administrator

AZ-305 – Azure Solutions Architect (added advantage)

ITIL Foundation

Key Expectations

Provide technical leadership and SME support

Ensure stability, scalability, and security of identity services

Drive automation, transformation, and continuous improvement initiatives

Minimize recurring incidents through proactive RCA and design improvements

Key Responsibilities

Job Description – L3.2 Hybrid Azure AD (Entra ID) Engineer

Role Overview

We are looking for a highly experienced L3.2 Hybrid Azure AD (Entra ID)



Engineer to lead and own enterprise identity services across on-prem Active Directory and Azure AD environments . This role goes beyond L3 support, involving deep technical expertise, architectural guidance, and proactive service improvements .

Key Responsibilities

1. Hybrid Identity Ownership

Own and manage end-to-end Hybrid Identity architecture (AD + Azure AD / Entra ID)

Design, implement, and optimize identity synchronization and authentication mechanisms

Ensure high availability and resilience of identity services

2. Expert-Level Troubleshooting & RCA

Act as the highest escalation point (L3.2/SME) for critical identity issues

Lead troubleshooting of:
Complex Azure AD Connect / sync failures

Advanced authentication issues (SSO, MFA, federation)

AD replication, trust, and connectivity issues

Perform deep Root Cause Analysis (RCA) and implement permanent fixes

3. Identity Architecture & Security

Provide guidance on:
Identity architecture design & best practices

Zero Trust implementation

Conditional Access, Identity Protection, PIM strategies

Drive improvements in identity security posture and compliance

4. Automation & Innovation

Develop advanced automation using PowerShell, Azure Automation, Graph API

Lead initiatives to optimize identity operations and reduce manual effort

Build reusable scripts/tools for monitoring, reporting, and provisioning

5. Governance & Strategy

Define and enforce identity governance standards, policies, and SOPs

Participate in design reviews, audits, and transformation initiatives

Ensure compliance with enterprise security and regulatory requirements

6. Collaboration & Leadership

Work with cross-functional teams (Security, Cloud, Network, Apps)

Provide technical mentoring to L2/L3 engineers

Support application onboarding, federation, and SSO integration strategies

Required Skills

Deep expertise in:
Azure AD (Entra ID) – advanced/architect level

Active Directory (AD DS, GPO, replication, trusts)

Azure AD Connect / Entra Connect (advanced troubleshooting)

Strong experience with:
SSO (SAML, OAuth, OIDC), MFA, Conditional Access

Federation (ADFS – strong preferred)

Advanced PowerShell & automation skills

Strong knowledge of identity security & Zero Trust principles

Experience

8–12+ years of IT experience

Minimum 5–7 years in Hybrid Identity / Azure AD roles

Experience in large enterprise / global environments

Preferred Skills

Expertise in:
Microsoft 365 ecosystem (Exchange, Teams identity dependencies)

Intune / Endpoint Manager

Knowledge of:
Azure architecture and networking basics

ITIL processes & service governance

Certifications (Highly Preferred)

SC-300 – Identity & Access Administrator

AZ-104 – Azure Administrator

AZ-305 – Azure Solutions Architect (added advantage)

ITIL Foundation

Key Expectations

Provide technical leadership and SME support

Ensure stability, scalability, and security of identity services

Drive automation, transformation, and continuous improvement initiatives

Minimize recurring incidents through proactive RCA and design improvements

Skill Requirements
Other Requirements





Job Description – L3.2 Hybrid Azure AD (Entra ID) Engineer

Role Overview

We are looking for a highly experienced L3.2 Hybrid Azure AD (Entra ID) Engineer to lead and own enterprise identity services across on-prem Active Directory and Azure AD environments . This role goes beyond L3 support, involving deep technical expertise, architectural guidance, and proactive service improvements .

Key Responsibilities

1. Hybrid Identity Ownership

Own and manage end-to-end Hybrid Identity architecture (AD + Azure AD / Entra ID)

Design, implement, and optimize identity synchronization and authentication mechanisms

Ensure high availability and resilience of identity services

2. Expert-Level Troubleshooting & RCA

Act as the highest escalation point (L3.2/SME) for critical identity issues

Lead troubleshooting of:
Complex Azure AD Connect / sync failures

Advanced authentication issues (SSO, MFA, federation)

AD replication, trust, and connectivity issues

Perform deep Root Cause Analysis (RCA) and implement permanent fixes

3. Identity Architecture & Security

Provide guidance on:
Identity architecture design & best practices

Zero Trust implementation

Conditional Access, Identity Protection, PIM strategies

Drive improvements in identity security posture and compliance

4. Automation & Innovation

Develop advanced automation using PowerShell, Azure Automation, Graph API

Lead initiatives to optimize identity operations and reduce manual effort

Build reusable scripts/tools for monitoring, reporting, and provisioning

5. Governance & Strategy

Define and enforce identity governance standards, policies, and SOPs

Participate in design reviews, audits, and transformation initiatives

Ensure compliance with enterprise security and regulatory requirements

6. Collaboration & Leadership

Work with cross-functional teams (Security, Cloud, Network, Apps)

Provide technical mentoring to L2/L3 engineers

Support application onboarding, federation, and SSO integration strategies

Required Skills

Deep expertise in:
Azure AD (Entra ID) – advanced/architect level

Active Directory (AD DS, GPO, replication, trusts)

Azure AD Connect / Entra Connect (advanced troubleshooting)

Strong experience with:
SSO (SAML, OAuth, OIDC), MFA, Conditional Access

Federation (ADFS – strong preferred)

Advanced PowerShell & automation skills

Strong knowledge of identity security & Zero Trust principles

Experience

8–12+ years of IT experience

Minimum 5–7 years in Hybrid Identity / Azure AD roles

Experience in large enterprise / global environments

Preferred Skills

Expertise in:
Microsoft 365 ecosystem (Exchange, Teams identity dependencies)

Intune / Endpoint Manager

Knowledge of:
Azure architecture and networking basics

ITIL processes & service governance

Certifications (Highly Preferred)

SC-300 – Identity & Access Administrator

AZ-104 – Azure Administrator

AZ-305 – Azure Solutions Architect (added advantage)

ITIL Foundation

Key Expectations

Provide technical leadership and SME support

Ensure stability, scalability, and security of identity services

Drive automation, transformation, and continuous improvement initiatives

Minimize recurring incidents through proactive RCA and design improvements

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📌 Track Manager (Support & Operations) (Gautam Buddh Nagar)
🏢 HCLTech
📍 Gautam Buddh Nagar

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