EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are in search of an experienced Lead/Senior SRE Engineer with strong Dynatrace expertise to join our team.

In this role, you will drive the implementation of DevOps and SRE practices, shape the technology roadmap, and ensure the reliability, performance, and observability of our production systems. You will collaborate closely with application teams and product owners to foster a culture of operational excellence and continuous improvement.

Responsibilities

- Support implementation of DevOps & SRE practices across teams
- Lead discussions and planning for the SRE technology roadmap
- Establish and maintain SLIs and SLOs, and track MTTR, Lead time for change, Deployment Frequency, and Change Failure Rate
- Create, enhance, and operate monitoring, alerting, operability, and observability for applications using Dynatrace, Splunk, and Grafana
- Evaluate system performance through assessments and monitoring, and propose optimization actions
- Hold application teams accountable for meeting performance and availability SLAs
- Work with product owners to manage error budget, order the toil backlog, and validate progress using team, application, and incident metrics
- Participate in on-call rotation for production events or outages
- Advance continuous improvement of continuous integration & continuous deployment through the CI/CD Pipeline
- Execute troubleshooting techniques, incident management processes, and root cause analysis




- Drive automation wherever feasible to reduce manual work
- Apply cybersecurity measures by continuously performing vulnerability assessment and risk management
- Deliver periodic reporting on progress to management and the customer
- Coordinate with application teams to ease platform adoption, and align communication within the team and with customers
- Assess the current system and develop improvement and enhancement plans

Requirements

- Bachelor's degree in Computer Science or a related discipline, or equivalent work experience
- 5+ years of general IT experience, including 5+ years in DevOps or SRE teams
- Practical experience supporting production infrastructure
- Strong knowledge of CI/CD practices
- Clear understanding of observability fundamentals (monitoring, logging, and tracing)
- Advanced proficiency with Dynatrace and Splunk
- Experience with a leading cloud provider (AWS, Azure, or GCP)
- Capability to run high-availability, fault-tolerant, scalable, distributed software in production environments
- Ability to operate autonomously and in a team, supported by strong organizational and interpersonal skills and experience driving operational maturity
- Excellent analytical thinking and problem-solving skills, with strategic judgment and calm troubleshooting under pressure
- Willingness to adapt quickly to new technologies
- English level B2 (Upper-Intermediate) or higher

We offer

- Opportunity to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
- Opportunity to share your ideas on international platforms
- Sponsored Tech Talks & Hackathons
- Unlimited access to LinkedIn learning solutions
- Possibility to relocate to any EPAM office for short and long-term projects
- Focused individual development
- Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible perks

- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

📌 Lead/Senior SRE Engineer - Dynatrace (Gurugram)
🏢 EPAM Systems
📍 Gurugram