Client Coordination & Operations Executive

Location: Navrangpura Ahmedabad
Experience: 1–3 Years
Employment Type: Full-Time
Department: Operations / Client Coordination

Job Summary

We are looking for a proactive and well-organized Client Coordination & Operations Executive who will be responsible for coordinating with clients, understanding their product requirements, arranging the required products/materials, and ensuring timely order fulfilment.

The ideal candidate should have excellent communication skills, a professional approach, strong follow-up skills, and the ability to coordinate effectively with clients, vendors, and internal teams.

Key Responsibilities

- Communicate with clients to understand and collect their product/material requirements.
- Coordinate with clients through calls, emails, and other communication channels.
- Understand product specifications, quantities, pricing, delivery timelines, and other requirements.
- Identify and arrange suitable products as per client requirements.
- Coordinate with vendors/suppliers for product availability, pricing, and delivery.
- Prepare and share quotations, product details, and commercial information with clients.
- Follow up with clients regarding quotations, enquiries, and order confirmations.
- Coordinate internally with procurement, accounts, logistics, and other relevant teams.
- Track orders from confirmation to dispatch and delivery.
- Keep clients updated regarding order status, dispatch, and expected delivery timelines.
- Resolve basic client queries and coordinate internally for issue resolution.
- Maintain proper records of client enquiries, quotations, orders, and follow-ups.




- Ensure timely closure of client requirements.
- Build and maintain positive professional relationships with clients.
- Handle multiple client requirements simultaneously and prioritize work according to urgency.

Required Skills

- Excellent verbal and written communication skills.
- Confident and professional while communicating with clients.
- Strong coordination and follow-up skills.
- Good negotiation and interpersonal skills.
- Ability to understand client requirements accurately.
- Good problem-solving and decision-making ability.
- Ability to work independently as well as with a team.
- Good knowledge of MS Excel, MS Word, Outlook/Email, and Microsoft Teams.
- Strong attention to detail and time-management skills.
- Proactive attitude with a solid sense of ownership.

Preferred Experience

Candidates with experience in any of the following areas will be preferred:

- Client Coordination
- Sales Coordination
- Inside Sales
- Procurement / Purchase
- IT Product Sales
- Customer Relationship Management
- Operations Coordination
- Vendor Coordination

Qualifications

Graduate in any discipline.

Candidates with relevant experience and strong communication skills will be preferred.

What We Are Looking For

We are looking for someone who is confident, presentable, responsible, and excellent at communication, with the ability to manage client requirements from initial enquiry through order fulfilment.

Good communication and client-handling skills are essential for this position.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Provident Fund

Work Location: In person

📌 Client Coordination & Operations Executive (India)
🏢 Highsky IT Service
📍 India