JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Business Operations Analyst

Location: Bengaluru, India
Department: Technology
About JLL
We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
What this job involves
Join JLL as a Business Operations Analyst and take ownership of the operational backbone that keeps our technology group running smoothly. This is a hands-on operations role where you'll be the person who ensures contracts get signed, invoices get paid, contractors get onboarded, and the day-to-day machinery of a large technology function operates without friction. You'll work closely with technology leadership, finance, HR, and vendor partners to run core operational processes end to end, based out of our Bengaluru office.
You'll be responsible for supporting the design, development, and implementation of short- and long-term solutions to information technology operational needs. Working across applications, systems architecture, network systems, and IT infrastructure management, you'll ensure seamless operational execution within the organization.

Sound like you? To apply you need to be:Essential:
Bachelor's degree in Business Administration, Information Technology, Finance, or related field
6-10 years of experience in business operations, technology operations, or similar support functions
Strong understanding of vendor management, procurement processes, and contract administration
Experience with financial processes including invoice processing, purchase orders, and budget tracking
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Excellent organizational skills with ability to manage multiple priorities simultaneously
Strong communication skills with ability to collaborate across functions and geographies
Detail-oriented with commitment to accuracy and process compliance




Ability to work independently and take ownership of end-to-end processes

Desirable:
Experience working in technology organizations or IT service delivery environments
Familiarity with capex/opex accounting principles
Knowledge of HR processes including recruitment workflows and onboarding
Experience coordinating townhalls, team events, or organizational communications
Understanding of IT governance frameworks and operational best practices
Experience with enterprise systems (ERP, HRIS, procurement platforms)
What your day-to-day will look like
Contracting & Procurement
Manage vendor contracts, statements of work, renewals, and procurement requests
Work with Legal and Finance to keep agreements current and compliant
Track contract lifecycles and ensure timely renewals and amendments
Invoicing & Payments
Process purchase orders and invoices accurately and on schedule
Track approvals and resolve queries with vendors and Finance teams
Maintain payment cycles and ensure vendor payment terms are met
Capex Accounting
Track capital expenditure against approved budgets
Support month-end and quarter-end reconciliation processes
Maintain accurate capex/opex records for the technology group
Hiring & Onboarding
Coordinate requisition approvals and support recruitment workflows
Manage new-hire onboarding logistics in partnership with HR
Ensure smooth contractor onboarding and offboarding processes
Team Administration
Own team administration processes including calendars and resourcing trackers
Manage organizational changes and maintain accurate team records
Provide general administrative support for technology leadership
Townhalls & Team Communications
Plan and execute monthly townhalls and team communication events
Handle scheduling, logistics, content coordination, and follow-up actions
Support internal communications initiatives for the technology group
General Operations
Support governance routines, reporting cadences, and operational frameworks
Maintain documentation and process guidelines
Step in to provide operational support wherever needed across the technology function
What you can expect from us
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment.



We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today and join us on our journey to shape a brighter way forward.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL's recruitment process. We endeavor to keep your personal information secure with appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons.
For additional details regarding JLL's privacy practices, please visit https://www.jll.co.in/en/privacy-statement

Location:
In office – Bengaluru, IND
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Business Operations Analyst (India)
🏢 JLL
📍 India