About the Role

We are looking for a Back Office Cum Inside Sales Executive who will be responsible for handling customer communication, sales coordination, data management, follow-ups, quotations, and day-to-day sales back-office activities. The ideal candidate should have good communication skills, robust follow-up ability, and good knowledge of MS Excel and basic computer operations.

Key Responsibilities

1. Inside Sales & Customer Follow-Up

- Handle incoming customer inquiries through calls, WhatsApp, email, and other communication channels.
- Understand customer requirements and coordinate with the sales team for suitable solutions.
- Follow up with existing and potential customers regularly.
- Maintain proper records of leads, inquiries, quotations, and follow-ups.
- Support the sales team in converting leads into orders.
- Coordinate with customers regarding order status, delivery timelines, and pending requirements.

2. Quotation & Sales Coordination

- Prepare and share quotations as per customer requirements.
- Coordinate with the sales team for pricing, product details, and availability.
- Follow up on submitted quotations and maintain quotation status.
- Coordinate with accounts, production,



purchase, and dispatch departments whenever required.
- Maintain proper documentation of sales-related activities.

3. Back Office & Data Management

- Maintain customer and sales databases.
- Update CRM/Excel sheets regularly.
- Prepare daily and weekly sales reports.
- Maintain records of leads, follow-ups, orders, quotations, and pending payments.
- Ensure accuracy of sales data and documentation.
- Assist in preparing MIS and management reports.

4. Order & Dispatch Coordination

- Coordinate with production and dispatch teams regarding customer orders.
- Keep customers updated about production and dispatch status.
- Coordinate required documents related to dispatch and sales.
- Track pending and completed orders.

5. General Office Coordination

- Handle routine sales-related administrative work.
- Maintain proper filing and documentation.
- Coordinate internally between sales, accounts, production, and management.
- Ensure timely completion of assigned tasks and reports.

Pay: ₹11,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Back Office Executive (India)
🏢 Eagle Engitech
📍 India