Short-Term Rental Operations Assistant – Remote

Company: The Sweet Magnolia
Location: Remote – India
Job Type: Part-Time
Compensation: ₹15,000-20,000 per month

About the Role

The Sweet Magnolia is a growing short-term rental hospitality business based in North Carolina, USA. We are looking for a reliable, organized, and proactive Remote Operations Assistant based in India to help us manage the day-to-day operations of our vacation rental properties.

This is a long-term and a side gig opportunity for someone who communicates exceptionally well in English, is comfortable working independently, and takes ownership of their responsibilities.

What You'll Do

- Communicate professionally with Airbnb and vacation-rental guests
- Respond promptly to guest questions and routine requests
- Monitor upcoming reservations, check-ins, and check-outs
- Coordinate property turnovers with cleaners
- Confirm that cleanings are completed on schedule
- Communicate with cleaners, maintenance providers, and other vendors
- Send and monitor check-in and checkout communications
- Assist with Airbnb, VRBO, and other booking platforms
- Track property issues and follow up until they are resolved
- Help manage reviews and post-stay guest communication
- Maintain simple operational records and trackers
- Perform occasional research, purchasing coordination, and administrative tasks
- Escalate urgent or unusual guest/property issues to the owners

Who We're Looking For

You should have:

- Excellent written and spoken English
- Strong communication and customer-service skills
- Excellent attention to detail
- A reliable computer and high-speed internet connection




- Ability to work independently and stay organized
- Good judgment when handling guest issues
- Comfort using online platforms, spreadsheets, messaging apps, and similar technology
- Ability to respond reliably during your scheduled working hours

Previous experience with Airbnb, VRBO, Booking.com, vacation rentals, hospitality, property management, customer service, or virtual-assistant work is preferred.

Working Hours

This position is 100% remote from India, but our properties and guests are located in the United States.

Applicants must be comfortable working hours that overlap with U.S. Eastern Time, including key guest check-in and checkout periods.

Exact working hours and expectations will be discussed during the interview.

Compensation & Growth

Starting compensation: ₹15,000 - 20,000/month

The position will initially be part-time. We are looking for someone interested in a long-term role. As The Sweet Magnolia adds properties, there may be opportunities for increased responsibilities, hours, and compensation.

How to Apply

Please submit your résumé and answer the screening questions included with this application.

In your application, please tell us briefly about your experience with Airbnb, hospitality, customer service, property management, or virtual-assistant work.

We value reliability, communication, attention to detail, and willingness to learn more than having a specific degree.

Please apply only if you are currently based in India and comfortable supporting a U.S.-based business.

Apply on Indeed or reach out directly at [email protected]

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: Remote

📌 Administration Assistant (India)
🏢 The Sweet Magnolia
📍 India