Receptionist / Front Desk Executive
Company: Dermecare Aesthetics
Location: Andheri West, Mumbai
Experience: Minimum 6 months of relevant experience
Salary: ₹15,000 – ₹25,000 per month, depending on interview, experience and skills
Incentives: Performance-based incentives available
About Dermecare Aesthetics
Dermecare Aesthetics is an aesthetic and skin-care clinic in Andheri West, Mumbai. We are looking for a qualified, confident and well-spoken Receptionist / Front Desk Executive who can manage the clinic's front desk and provide an excellent experience to our patients and clients.
Important - Please Read Before Applying
Freshers are NOT eligible.
Minimum 6 months of work experience is required.
Previous experience working at an aesthetic, dermatology, cosmetology, skin, laser or similar aesthetic clinic is a plus.
Candidates without relevant aesthetic-clinic experience can also apply.
Candidates should be comfortable communicating with patients regarding appointments, treatments and follow-ups.
Key Responsibilities
Manage the clinic's reception and front-desk operations.
Greet and assist patients/clients in a professional and welcoming manner.
Handle incoming calls, WhatsApp enquiries and appointment requests.
Schedule, confirm, reschedule and manage patient appointments.
Maintain the daily appointment schedule and coordinate with doctors/therapists.
Explain basic information about available treatments and services to patients as instructed by the clinic.
Follow up with existing and potential patients regarding appointments and enquiries.
Maintain patient records and basic clinic documentation.
Handle billing, payments and receipts when required.
Coordinate with the clinic team to ensure smooth patient flow.
Maintain a professional and organized reception area.
Handle patient questions and concerns politely and escalate them to the appropriate team member when necessary.
Maintain confidentiality of patient information.
Assist with basic administrative work related to the clinic.
Candidate Requirements
Minimum 6 months of relevant work experience.
Aesthetic clinic experience is preferred.
Experience in a dermatology, cosmetology, skin, laser or aesthetic clinic will be preferred.
Excellent communication and interpersonal skills.
Good spoken English and Hindi.
Marathi will be an added advantage.
Presentable, confident and professional personality.
Good telephone and WhatsApp communication skills.
Basic computer knowledge.
Ability to manage multiple tasks and appointments efficiently.
Patient, polite and customer-focused attitude.
Should be punctual, responsible and comfortable working in a busy clinic workplace.
Salary & Incentives
₹15,000 – ₹25,000 per month
Final salary will depend on:
Previous experience
Aesthetic-clinic experience
Communication skills
Overall personality
Interview performance
Ability to handle patients and front-desk responsibilities
Performance-based incentives are also available for candidates who meet the clinic's performance expectations.
Who We Are Looking For
We are looking for someone who understands that the receptionist is often the first point of contact for a patient and plays an important role in creating a professional and positive clinic experience.
If you have already worked in an aesthetic/dermatology/skin/laser/cosmetology clinic and are confident handling patients, appointments, calls and follow-ups, we would like to hear from you.
Freshers please do not apply. Candidates without aesthetic-clinic experience will also be considered.
What We Offer
- Competitive salary
- Professional development opportunities.
- Friendly and supportive work environment.
- Send your CV to
[email protected]
or call us at +91-XXXXXXXXXX to apply.
Job Types: Full-time, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Receptionist (India)
🏢 DERMECARE AESTHETICS
📍 India