Brand Solution Executive

Location: Bhandup West, Mumbai
Experience: 1–3 Years
Employment Type: Full-time
Work Mode: On-site

About the Role

We are looking for a proactive and client-focused Brand Solution Executive to join our team. The role involves managing client relationships, understanding their business and marketing requirements, coordinating with internal teams, and ensuring that the right digital and creative solutions are delivered on time.

The ideal candidate should be confident while communicating with clients, have a good understanding of digital marketing, and be able to translate client requirements into clear and actionable briefs for the internal team.

Key ResponsibilitiesClient Management

- Build and maintain strong, long-term relationships with clients.
- Act as the primary point of contact for day-to-day client communication.
- Understand the client's brand, target audience, business objectives, and marketing goals.
- Handle client calls, meetings, emails, and WhatsApp communication professionally.
- Keep clients updated about ongoing projects, deliverables, timelines, and campaign progress.
- Understand client concerns and ensure they are addressed promptly.

Briefing & Requirement Understanding

- Receive and understand client briefs and requirements.
- Ask the right questions to gain clarity on objectives, expectations, timelines, and deliverables.
- Convert client requirements into detailed and actionable briefs for the relevant internal teams.
- Ensure that the creative and marketing teams have all the information required to execute a project effectively.
- Communicate client feedback clearly and accurately to the internal team.

Internal Team Coordination

- Coordinate with Creative, Social Media, Content, SEO, Paid Media, Web Development, and Video teams.




- Track multiple projects and ensure timely completion of deliverables.
- Follow up with internal teams regarding pending tasks, revisions, approvals, and deadlines.

Brand & Digital Solutions

- Understand the client's digital marketing requirements and suggest relevant solutions.
- Stay updated with basic digital marketing, social media, content, SEO, paid media, and branding trends.
- Identify opportunities where the agency can provide additional value to the client.
- Participate in brainstorming sessions and contribute ideas for campaigns and brand communication.
- Understand campaign objectives and assist the team in developing suitable solutions.
- Help clients understand proposed strategies, campaigns, and deliverables.

Client Retention & Growth

- Build trust and maintain positive relationships with existing clients.
- Regularly understand client satisfaction and requirements.
- Identify opportunities for upselling or cross-selling relevant agency services.
- Proactively communicate new ideas and opportunities to clients.
- Work towards improving client retention and overall account growth.

Requirements

- 1–3 years of experience in Client Servicing, Account Management, Brand Solutions, or a similar role.
- Agency experience, preferably digital marketing / advertising / creative agency, is highly preferred.
- Excellent verbal and written communication skills.
- Robust client-handling and relationship-management abilities.
- Good understanding of digital marketing and social media.
- Ability to understand client requirements and convert them into clear briefs.
- Strong coordination and follow-up skills.

Pay: From ₹25,000.00 per month

Ability to commute/relocate:

- Bhandup West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

- Client Servicing : 1 year (Required)

Work Location: In person

📌 Brand Solution Executive (India)
🏢 Beyond Red Ocean Consulting
📍 India