Key Responsibilities:

1. IT Infrastructure & Systems Management

- Oversee installation, configuration, and maintenance of computer systems, servers, networks, and peripherals.
- Manage IT assets and ensure optimal performance of all hardware and software systems.
- Coordinate with vendors for procurement, service contracts, and support.

2. Website & Application Management

- Manage and update company websites (content, performance, and security).
- Coordinate with web developers or agencies for enhancements and troubleshooting.
- Support integration of website with CRM, ERP, and other business applications.

3. Software & Data Management

- Ensure installation and licensing compliance of operating systems and business applications.
- Support implementation of ERP/CRM software and handle user access controls.
- Maintain data security, backups, and recovery processes.

4. Network & Cybersecurity

- Monitor network connectivity and implement cybersecurity measures.
- Manage antivirus, firewalls, and data protection systems.
- Ensure adherence to IT policies in line with company and regulatory standards.

5. Technical Support & User Assistance





- Provide day-to-day technical support to employees across India and UAE.
- Troubleshoot system errors, hardware failures, and software issues promptly.
- Conduct basic IT training for staff on recent systems or tools.

Qualifications & Skills:

- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 3–7 years of experience in IT support, system administration, or web management (experience in a multinational setup preferred).
- Strong knowledge of Windows/Mac OS, network systems, cloud storage, and data security tools.
- Familiarity with website CMS (e.g., WordPress, Wix, Squarespace) and basic HTML/CSS preferred.
- Excellent troubleshooting, communication, and multitasking skills.
- Ability to manage IT operations independently across multiple locations.

Preferred Experience:

- Exposure to UAE and Indian IT regulations and compliance requirements.
- Experience with ERP or HRMS systems implementation and support.

Understanding of remote connectivity tools and VPN configurations

Pay: ₹45,000.00 - ₹50,000.00 per month

Work Location: In person

📌 IT Manager (India)
🏢 MICS International
📍 India