Role Overview

BrainyDX Technologies is looking for a Client Relationship Executive with strong communication and interpersonal skills, preferably from a Sales Operations, Inside Sales, Client Servicing, or Business Development background. The role involves managing client relationships, handling tele-calling and follow-ups, coordinating with internal teams, and supporting the overall sales process.

Key Responsibilities

- Manage relationships with existing and prospective clients.
- Handle inbound and outbound calls for lead follow-ups, enquiries, and client engagement.
- Understand client requirements and coordinate with relevant internal teams.
- Follow up with leads, proposals, quotations, and ongoing business opportunities.
- Maintain regular communication with clients through calls, email, and WhatsApp.
- Support the sales team in lead management, pipeline tracking, and closures.
- Maintain accurate records of client interactions, leads, and follow-ups.
- Schedule meetings and coordinate client discussions with the respective teams.
- Identify opportunities for repeat business, upselling, and cross-selling.
- Ensure timely resolution of client queries and maintain a positive client experience.
- Prepare basic sales and client follow-up reports for management.





Required Skills & Qualifications

- 1+ years of experience in Client Servicing, Sales Operations, Inside Sales, Tele-Sales, CRM, or Business Development.
- Excellent verbal and written communication skills.
- Confident and skilled while speaking with clients over calls.
- Strong follow-up, relationship management, and coordination skills.
- Good persuasion and negotiation abilities.
- Comfortable with target-oriented and calling-based responsibilities.
- Good working knowledge of MS Excel/Google Sheets, email, WhatsApp, and CRM tools.
- Ability to manage multiple clients, leads, and follow-ups efficiently.
- Proactive, organized, positive, and customer-focused approach.

Ideal Candidate

Someone who can build strong client relationships while also being comfortable with sales calls, lead follow-ups, coordination, and sales operations. The candidate should be confident, well-spoken, organized, and capable of taking ownership of client communication from enquiry to closure.

Pay: ₹20,000.00 - ₹25,000.00 per month

Experience:

- Client services: 1 year (Required)

Language:

- English (Required)

Work Location: In person

📌 Client Relationship Executive (India)
🏢 BrainyDX Technology
📍 India