India, Navi Mumbai

Operations Support/Management

The Job Delivery Lead is responsible for directing the field employee in safe, reliable, and efficient product and service delivery. The Job Delivery Lead is also responsible for driving customer satisfaction and service quality while ensuring an efficient cost structure, and drives field employee progression through competency development and performance evaluation. This person collaborates with the OU PSD or PSD Manager for job life cycle support including technical and incident management, and ensures systematic usage of standard work and risk management throughout the service delivery process. The Job Delivery Lead provides visibility regarding crew and associated functions’ SQ performance and improvement opportunities, and is responsible for the COSD (i.e.resource consumption.)

- Identify service category and sign off on staffing model (multiskilling, remote operations, crew size).

- Verify projected resource plan (assets, products, and workforce).

- Manage PSD risk life cycle for low- and medium-risk and short-term high-risk jobs.

- Review and approve technical job program.

- Perform, consolidate, and analyze JRAs and generate exemptions and MOCs as needed.

- Approve JRA based on job risk level and CA score.

- Conduct pre- and postjob briefs for every job. Discuss and communicate risks and controls to field personnel.

- Manage incident life cycle for medium- and low-severity incidents, escalating as needed, and conduct incident response and recovery.

- Assist PSD Manager in incident investigation,



validation of results, and reviews.

- Manage service delivery process to exceed customer expectations.

- Manage all job incidents and job changes, in the form of exemptions and MOCs.

- Manage quality control of all field deliverables.

- Ensure customer acceptance of service delivery.

- Ensure support to other functional processes with proper handoffs at key interfaces.

- Performs field operations as required.

10-12 years

SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.

Benefits

International Opportunities

Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.

Insurance

Health, vision, and dental insurance for you and your dependents available from day one.

Learning Opportunities

Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.

Diverse and Inclusive





Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.

About Us

We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

SLB is an equal employment chance employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.

We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact [email protected] to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.

📌 Job Delivery Lead (India)
🏢 Schlumberger
📍 India