Date: Sep 9, 2026

Location: Pune, IN

Company: PACCAR

Key Responsibilities –

- Own the operational management of Production and Non-Production Integration Platforms supporting 2,000+ integrations and 1,200 supplier connections.
- Manage Integration infrastructure administration, including installation, configuration, upgrades, patching, platform maintenance, and environment standards.
- Manage application, supplier, developer, and user onboarding, including access control, security permissions, and compliance alignment.
- Ensure high availability, performance, reliability, scalability, and governance compliance across Azure, AWS, and on-premise integration environments.
- Oversee SSL certificates, authentication mechanisms, security configurations, secure connectivity, and platform security controls.
- Incident management, root cause analysis (RCA), change management, major incident resolution, and preventive improvement actions to ensure SLA compliance.
- Coordinate and drive platform deployments, environment migrations, disaster recovery (DR), and business continuity activities.
- Provide third-level support and technical escalation ownership for business-critical integrations and platform services.
- Lead communication during major incidents or outages impacting suppliers, trading partners, business users, and internal stakeholders.
- Maintain and improve platform documentation, operational procedures, support knowledge bases, and governance standards.
- Collaborate with business stakeholders, development, QA, infrastructure, security teams, product teams, suppliers, and external vendors to ensure stable integration services.
- Translate business and technical requirements into supportable integration solutions, technical specifications, and operational designs.
- Design, develop, maintain, and improve scalable, secure, and supportable integrations, APIs, EDI flows, mappings, transformations, and file transfer solutions.
- Build and improve CI/CD pipelines, deployment automation, monitoring, alerting,



and operational automation.
- Promote integration standards, platform governance, best practices, continuous improvement, and service reliability across the team.
- Coach and guide junior engineers, support knowledge sharing, and contribute to capability development within the integration support team

Education Requirements:

- Bachelor’s degree in Computer Science/MIS, Engineering, Business Administration, or a related field required.

Knowledge & Skills REQUIRED:

- Minimum 6+ years of relevant work experience –
- Integration Platforms - BizTalk Server: Managed File Transfer (GoAnywhere MFT), and Processes, Integration Principles and Best Practices, Integration Monitoring and Alerting
- Infrastructure & Operating Systems – Linux Administration , Windows Server, SSL Certificate Management
- Databases - SQL Server
- EDI Platforms and Processes
- OFTP2, Event-Driven Architecture
- Messaging Patterns
- EDI & B2B Integration, EDI Standards (EDIFACT, X12)
- Mapping Development, Schema Development
- DevOps & Tools - Azure DevOps, CI/CD Pipelines

Knowledge & Skills Valuable To Have:

- API Management (Apigee), Azure (Integration) Service, Azure Logic Apps, Azure Service Bus
- AWS (EC2, S3, RDS), Networking Fundamentals, Security & Authentication
- Databases - PostgreSQL
- Automation & Scripting – PowerShell, Bash / Linux Shell Scripting, Python
- GitHub
- Visual Studio Code, Service Management Tools (ServiceNow, Jira)

COMPETENCIES AND BEHAVIORS:

- Incident Management, Problem Management and Change Management
- Excellent problem-solving skills and written and verbal English communication skills & adjusting in other culture
- Able to work effectively in a team environment with little or no supervision.
- Able to work effectively with a remote team
- Able to prioritize and track multiple initiatives concurrently.
- Embody and promote PACCAR values of Teamwork, Continuous Improvement, Commitment, Openness, and Learning.

Job Segment: System Administrator, Operations Manager, Linux, Computer Science, Engineer, Technology, Operations, Engineering

📌 Senior Operations Support Engineer (Integration Platform) (India)
🏢 PACCAR
📍 India