Team Lead / Manager – Client Servicing & Operations (CA Office) (India)

Team Lead / Manager – Client Servicing & Operations (CA Office) (India)

10 Sep
|
Rajadhani Group
|
India

10 Sep

Rajadhani Group

India

We are looking for a result-oriented Team Lead / Manager – Client Servicing & Operations (CA Office) to manage day-to-day office operations, lead a team of staff/associates, and ensure timely, high-quality delivery of client work. The ideal candidate is a strong people manager who can drive productivity, enforce deadlines, and maintain discipline while mentoring junior staff.

Location: Trivandrum , CA Office

Experience Required: 5+ years

Key Responsibilities

1. Plan, allocate, and monitor daily/weekly work assignments across the team

2. Track progress on client deliverables (tax filings, audits, compliance, GST, ROC work etc.) and ensure deadlines are met

3. Set explicit performance expectations and hold team members accountable for output and quality

4. Review work completed by juniors/associates before client submission

5. Identify bottlenecks or underperformance early and take corrective action

6. Train and guide staff on technical work, tools, and client-handling standards

7. Escalate recurring issues (staff, client, process) to partners/leadership with recommendations

8. Maintain office discipline — attendance, timelines,



work ethics

9. Coordinate directly with clients where needed for status updates or clarifications

Required Skills & Attributes

1. Strong command over accounting, taxation, audit, and compliance processes

2. Proven experience managing/supervising a team of 5+ people

3. Assertive, firm, and comfortable holding people to deadlines

4. High attention to detail and ability to multitask across multiple clients

5. Strong communication skills — able to explain, correct, and follow up effectively

6. Comfortable using accounting/compliance software and MS Excel

Qualification & Experience

CA Inter with prior CA firm/office experience, OR

M.Com with minimum 5 years of relevant work experience in a CA firm or similar setup

Reporting to: Partner(s)

Interested candidates may send their resume to [email protected]

Pay: ₹25,000.00 - ₹30,000.00 per month

Education:

- Master's (Preferred)

Experience:

- Auditing / Accounting : 5 years (Preferred)

Work Location: In person

📌 Team Lead / Manager – Client Servicing & Operations (CA Office) (India)
🏢 Rajadhani Group
📍 India

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