Dear Candidate,

We are looking for Technical Support Executive for IT WEB SERVICES. The candidate must have good communication skills with an good command in English.

Major Responsibilities :

# Understand the product scope & USP's

# Provide product training & demonstration to clients

# Understand the scope of client new customizations

# Handling Customer queries and complaints in real time via phone, chat, email and ticket.

# Being good associate between Clients & Technical team

# Daily client customization update

# Lineup recent customizations, issues with technical team & priorities it

# Must be fluent in clear easy to understand spoken English

# Must have excellent written and spoken communication skills

Role Operations Executive

Industry Type: IT-Software, Software Services

Functional Area :: Travel - IT - Software CRM

Employment Type : Full Time, Permanent

Role Category : Client Service & Support

Job Types: Full-time, Permanent

Benefits:

- Paid sick time
- Work from home

Experience:

- Technical Support: 1 year (Required)

Pay: ₹10,755.29 - ₹20,509.55 per month

Benefits:

- Cell phone reimbursement
- Paid sick time
- Work from home

Work Location: Remote

📌 Technical Support Executive (India)
🏢 IT Web Services
📍 India