Key Responsibilities:-

Hub & Logistics Management

Drive Daily Operations: Manage end-to-end hub daily operations to ensure secure, accurate, and efficient receipt and dispatch of shipments.

Monitor Inbound & Outbound Flows: Oversee inbound and outbound logistics processes, ensuring high operational discipline and inventory accuracy.

Factory Coordination: Collaborate closely with manufacturing facilities on production schedules, dispatch plans, and overall supply readiness.

Inventory Control: Oversee hub inventory management, including receiving, strategic storage, dispatching, and routine stock reconciliation.

Team Leadership & Fleet Management

Scheduling & Compliance: Manage delivery team scheduling, route planning, attendance tracking, and strict adherence to Standard Operating Procedures (SOPs).

Recruitment & Onboarding: Source, recruit, and onboard delivery personnel based on operational capacity needs,



handling all relevant documentation.

Training & Development: Train delivery staff on operational workflows, safety standards, and customer service excellence.

Customer Experience & Performance Tracking

Service Quality: Deliver a top-tier customer experience by ensuring prompt, reliable, and accurate order fulfillment.

Issue Resolution: Actively address delivery escalations and customer complaints, implementing effective corrective actions to prevent recurrence.

Reporting & Metrics: Maintain accurate operational logs, daily reports, and performance metrics (KPIs) for regular leadership review.

Pay: ₹320,000.00 - ₹400,000.00 per year

Benefits:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Cluster Lead (India)
🏢 Freshalicious Super Bazaar
📍 India