Job Title: Customer Support Executive (Night Shift – Voice Process)

Location: [Your Location]
Shift: Night Shift (9:30 PM – 6:30 AM)
Job Type: Full-time
Experience: 0–2 years (Freshers can apply)

Job Summary

We are looking for a Customer Support Executive to handle inbound and outbound calls, provide accurate information, and support customers with their queries. This role requires good communication skills, customer-handling ability, and willingness to work in a night shift.

Key Responsibilities

- Handle customer calls and provide timely and accurate information.
- Resolve customer queries in a professional and polite manner.
- Maintain call records and update internal systems.
- Follow communication guidelines and company policies.




- Escalate unresolved issues to the concerned department.
- Ensure high levels of customer satisfaction.

Required Skills

- Excellent verbal communication skills (English).
- Ability to handle customer calls confidently.
- Basic computer knowledge (MS Office, email).
- Positive listening and problem-solving skills.
- Ability to work in a fast-paced environment.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

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