10 Sep
|
B.U.Bhandari Motors
|
Pune
10 Sep
B.U.Bhandari Motors
Pune
Designation: Tele Caller / Customer Relationship Executive (CRE)
Department: Marketing
Reporting To: Marketing Executive
Key Responsibilities
- Make outbound calls to leads generated through various marketing activities and campaigns for Recent Car Sales.
- Contact and qualify marketing-generated leads and understand customer requirements and purchase intent.
- Conduct regular follow-ups with prospective customers and update the lead status.
- Generate and share qualified leads with the Sales team for further action.
- Conduct customer retention and engagement calling as per dealership campaigns and requirements.
- Invite customers for dealership events, promotional activities, launches, and other marketing initiatives.
- Maintain accurate calling records, customer responses, and lead status in the assigned CRM or reporting system.
- Coordinate with the Sales and Marketing teams to ensure timely follow-up on qualified leads.
- Achieve assigned daily calling, connected-call, qualified-lead, and event confirmation targets.
- Share daily and weekly calling performance reports with the reporting manager.
Requirements
Skills & Requirements
- Good communication skills in English, Hindi and Marathi.
- Strong customer handling, communication, and follow-up skills.
- Basic knowledge of MS Excel and CRM systems.
- Ability to understand customer requirements and qualify leads effectively.
- Ability to achieve assigned calling and performance targets.
- Prior experience in luxury brands, premium automobiles, real estate, or other premium customer-facing industries will be preferred.
Benefits1. Statutory
2. Mediclaim
3. Incentive
📌 Tele Marketing Executive (Pune)
🏢 B.U.Bhandari Motors
📍 Pune