This is a remote position.

Job Details

- Employment Type: Contract

- Work Mode: Remote

- Location: Offshore

- Total Experience Required: 8+ years

- Relevant Experience Required: 6+ years

Job Summary We are seeking an experienced ServiceNow Developer with 6+ years of hands-on expertise on the ServiceNow platform. The ideal candidate will have robust technical knowledge in UI Builder to develop Workspace front-ends and ServiceNow Scripting, with added advantage if experienced in CSM, NowAssist, and AgenticAI implementations.

Key Responsibilities

- Design, develop, and customize applications on the ServiceNow platform to meet business needs.

- Build and maintain Script Includes, Business Rules, Client Scripts, UI Policies, and Integration APIs.

- Develop and enhance Service Portal components, Catalog Items, Widgets, and Workflows.

- Utilize UI Builder to design and configure modern, scalable user interfaces.

- Implement NowAssist (GenAI) and AgenticAI capabilities to improve automation, intelligence, and customer experience.





- Collaborate with stakeholders to gather requirements and translate them into technical solutions.

Requirements

- 8+ years of total experience in the software industry building enterprise applications.

- 6+ years of hands-on development experience on the ServiceNow platform.

- Strong expertise in Script Includes, Service Portal development, and UI Builder.

- Proficiency in ServiceNow Scripting, JavaScript, HTML, CSS, AngularJS, and React for ServiceNow customizations.

- Hands-on experience in ACL, Service Catalog, Flow Designer, IntegrationHub, and Reporting/Dashboards.

- Experience working with Agile / Scrum methodologies.

- Excellent problem-solving skills with strong communication and collaboration abilities.

Preferred Qualifications

- Certified System Administrator (CSA).

- ServiceNow Certified Application Developer (CAD).

- Implementation experience in Customer Service Management (CSM).

📌 ServiceNow Platform Developer (Bengaluru)
🏢 FyerX
📍 Bengaluru