Sales and key Accounts Management

- Ensure that SGS TFS is achieving revenue and profitability as defined by business.
- Align sales strategy to meet budgeted target
- Provide leadership and direction to drive the sales by with explicit focus on market dynamics
- Identify expansion opportunities through sale and cross sell and develop a feedback loop mechanism for all internal teams to provide market (client and referral) insights back into the system
- Strategic business planning with an aim to sale SGS CSR Aid Efficiency services to corporate donors and philanthropist and Government revenue opportunities to chase revenue
- Develop and implement sales strategy to scale up new pipeline of clients to chase revenue through key service offerings

Lead Program Delivery

- Client engagement and client satisfaction parameters for allocated portfolio
- Support operations team to deliver services as per scope of project by client and timely delivery

Provide Strategic Consulting

- Provide CSR program design and strategic consulting and share data-based insights to the client
- Listening with Corporate SMEs, NGOs, and Government for client acquisition
- Onboarding consultants, social domain experts, identifying complimentary service agencies to create eco-system to complete the project
- Ensure quality of business engagement by regular client cadence, NGO cadence and supervising governance and leading internal project and knowledge management.
- Deal with B2B social platform for client engagement
- Hire, train and develop sales team to achieve yearly sales target




- Understand the clients vision and co-develop the roadmap for adhering to the clients needs and CSR goals and projects.
- Conduct review meeting with sales and operations team to ensure progress towards KPIs, objectives and targets
- Maintain effective sales and marketing performance reporting system to measure the success

Market insights and feedback Mechanism

- Develop a feedback loop mechanism for all internal teams to provide market (client and referral) insights back into the system

Qualifications

- Preferably MSW or MBA in CSR with minimum 8-10 years of experience and enough technical knowledge with an understanding of CSR consulting, sales, client acquisition or equivalent consulting experience.
- Possesses stakeholder management and client influencing, relationship building skills.
- Ability to research on trending topics on CSR, changes in CSR law, collaborate with NGOs and other similar stakeholders.
- Strategic thinking, problem solving skills, a bias toward action and ability to manage multiple projects, juggle priorities and deliver on tight deadlines.
- Works willingly and effectively with others in and across the organization to accomplish team goals.
- A passionate coach for your high performing team and empowers the team and leads with empathy and integrity.
- Basic Excel and MS Word skills, along with excellent presentation and communication skills.
- Functional understanding of CSR ecosystem in India
- Past experience in CSR consulting and sales would be a value addition

Skills: Mentoring, Sales Reporting, Strategic Planning, Client Acquisition

Experience: 8.00-10.00 Years

📌 Manager-CSR Engagement and Client Acquisition (Mumbai)
🏢 Sgs Infratech
📍 Mumbai