Operational Management:

- Provide strategic and tactical operational oversight of the site to ensure efficient operations
- Manage a team both directly and indirectly in the administration and support of site facilities.

Performance Metrics

- Collaborate with our Global VP of Operations to monitor and optimize key performance metrics to track operational success and identify areas for improvement
- Create meaningful and actionable insights through analytics and reporting to be used locally and globally in decision making.
- Provide regular performance metrics updates to the local India Leadership Team

Vendor Management

- Negotiate, manage and oversee relationships with Contractors, Key Suppliers and Vendors.

Real Estate and Facilities Management

- Workforce/Capacity Planning: Partner with Talent Acquisition & ELT to ensure alignment to headcount plan and forecast
- Facility Management: Direct management of Office Managers, transportation services and in office catering
- Facility Management: Manage relationships with real estate landlord, vendors, contractors etc for lease management and any managed service we engage with
- Facility Management: Budget oversight - manage budget for site operations, ensuring cost controls are in place

Compliance and Risk Management:

- Regulatory Compliance - In coordination with corporate functions (Legal, Compliance, Finance, People),



ensure the site adheres to both local regulations in India and US laws where applicable.
- Lead local Emergency Response and Business Continuity
- Risk Management: Help mitigate potential risks (financial, operational, legal, and reputational) associated with operations in India, legal and reputational) associated with operations in India

Financial Oversight:

- Manage the GCCs budget, ensuring financial objectives are met.

Procurement Management

- Manage the procurement process for all India-specific procurements

Experience:

- masters in Business Management
- Over 15 years of experience leading operations of software development organizations with 1000+ employees
- Deep ties with the local Hyderabad tech community, academia, vendors, and government ecosystem
- Extensive Experience working with the Leadership Team of reputed US Software Development Organizations
- Experience with the US Health Tech space would be an added advantage.
- Fluency in English, Telugu and Hindi

Competencies

- Strategic Thinking
- Operational Excellence
- Leadership and People Management
- Financial Acumen
- Stakeholder Management
- Compliance and Risk Management
- Cultural Sensitivity

Skills: Legal Compliance, Talent Acquisition, Capacity Planning, Operations

Experience: 15.00-20.00 Years

📌 Director of Operations (Hyderabad)
🏢 ModMed Technologies India Private Lid
📍 Hyderabad