Who is DexCare?

DexCare optimizes time in healthcare, streamlining patient access, reducing waits, and enhancing overall experiences. Guided by our mission – Nobody waits for care – DexCare addresses tech gaps by aligning supply and demand to modernize healthcare infrastructures for an inclusive ecosystem. We are equally committed to our DEIB mission: Creating an inclusive workplace where diversity drives innovation, equity ensures fairness, and belonging strengthens collaboration, enabling everyone to thrive.

What is DexCare?

DexCare, a digital care orchestration platform, streamlines care delivery logistics. It empowers healthcare systems to predict constraints and precisely schedule services, optimizecapacity, and cuts operational costs. Currently serving 57 million patients, including Kaiser Permanente and Providence, DexCare ushers in a new era of digital-care access, ensuring health systems can efficiently track and deliver every hour of capacity for consumer ease.

For more information, visit www.dexcare.com or follow us on LinkedIn.

About the Role

DexCare is looking for an Implementation Engineer to perform technical implementation activities following a customer sale. The primary responsibility of this role is to configure the core services of the DexCare solution. This role collaborates with clients, project management, sales, product, engineering, and technical support resources to ensure implemented projects accurately address customer needs and are appropriately supported by key stakeholders.

What You'll Do

Identifies client’s core service requirements on assigned implementation projects




Manage and perform high quality core service build and scripting on assigned implementation projects to hit established project deadlines and meet client requirements
Identify opportunities to improve processes and efficiency. Author scripts or perform other build to implement the improvements
Provides technical input and recommendations to client and DexCare teams to achieve client’s desired outcomes
Provide demonstrations of the solution as needed during the implementation cycle
Coordinates closely with the internal engineering and other technical teams as necessary
Provides coaching and career development to others enhancing their product knowledge, technical acumen, and technical sales skills
Identifies and implements process improvement within the technical and implementation teams

What You'll Bring

BA/BS degree in Computer Science, Engineering, Mathematics, or related fields (or equivalent experience) plus at least 2+ years of experience in an implementation engineering role
Proficient analytic, problem solving, and basic leadership skills required, including a thorough understanding of how to interpret customer business needs, and translate them into technology
Effective communicator and collaborator across internal and external teams
Proficient understanding of Python and SQL programming




Experience with relational databases (SQL Server and/or Oracle)
Experience with Atlassian Product Suite and other project management systems (Confluence, SmartSheet, SalesForce, etc.)
Experience working with Cloud Platform Services, such as MSFT Azure or Amazon AWS, with working knowledge of APIs to interface 3rd Parties

Preferred Qualifications

Basic understanding of HTML, Javascript, Typescript, and CSS concepts and techniques
Technical understanding of Electronic Medical Record (EMR) systems such as Epic, Cerner, Athena, etc
Experience with DataDog and Splunk monitoring tools

DexCare is an Equal Opportunity Employer

DexCare is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, caste, religion, colour, sex, gender identity or expression, sexual orientation, marital status, pregnancy or maternity, age, disability, or any other status protected under applicable Indian law. DexCare provides reasonable accommodation to applicants with disabilities, in line with the Rights of Persons with Disabilities Act, 2016.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Implementation Engineer (Bengaluru)
🏢 DexCare
📍 Bengaluru