What You’ll Do

"The Manager - Customer Data Stewardship is responsible for leading Eaton's global Customer Data Stewardship organization within the Data Enablement Center of Excellence (CoE) at Sales & Marketing Center (SMC). The role leads a team of approximately 16 customer data professionals responsible for ensuring high-quality, governed, and business-ready customer and contact master data across Reltio, Salesforce, SAP S/4, and other enterprise systems. Eaton's Customer MDM program is centered on Reltio as the enterprise customer master platform, with ongoing business onboarding and adoption efforts across the organization.

Operating within a federated data management model, this role partners closely with Business Data Owners, Enterprise Data Governance, MDM platform teams, Process Excellence, IT, and business stakeholders to drive customer data quality, business adoption, operational excellence, and stewardship maturity. The role is accountable for transforming customer data into a trusted enterprise asset by establishing robust stewardship practices,



enabling scalable operating models, fostering continuous improvement, and evolving the organization toward AI-augmented stewardship and intelligent automation capabilities"

"Lead, develop, and coach a global team of Customer Data Stewards, fostering a culture of accountability, quality, customer focus, and continuous improvement.

Own end-to-end customer master data stewardship operations across Reltio, Salesforce, SAP S/4, and other enterprise systems supporting Eaton businesses.

Ensure customer master data is accurate, complete, consistent, compliant, and fit for business use through robust stewardship practices and controls.

Establish and manage stewardship operating models including SLAs, KPIs, decision rights, escalation processes, workload management, and resource planning.

Drive measurable improvements in customer data quality, including completeness, accuracy, consistency, hierarchy integrity, dupl

📌 Manager - Customer Data Stewardship (Pune)
🏢 Eaton
📍 Pune