Job Title: Operations Associate
Location: Bengaluru, India (On-Site)
Type: Full time
Compensation: ₹5–7 LPA (CTC)
Experience: 1–4 Years

About Stance Health
Stance Health is building a high-quality, technology-enabled healthcare and performance ecosystem focused on Physiotherapy, Sports rehabilitation, Strength & Conditioning, and Musculoskeletal care.
As we expand across Bengaluru, we are looking for an Operations Associate who can take ownership of existing centres operations while also helping us build and execute new initiatives.

About the Role
This is a hands-on, on-ground operations role. You will work across existing centres to ensure defined processes and operational standards are being followed, identify gaps, and drive corrective action.
At the same time, you will work on GTM initiatives, new centres expansion, location identification, launches, events and other business-building projects.
The ideal candidate should be able to both maintain and improve an existing operating system and think from scratch when a new initiative needs to be executed.

Key Responsibilities




Centre Operations & Process Management
Own day-to-day operational execution across existing centres.
Regularly work on-ground to understand how operations are actually being carried out.
Monitor adherence to existing SOPs, processes, quality and compliance standards.
Identify operational gaps and ensure corrective actions are implemented and sustained.
Track discrepancies between actual on-ground activity and operational reports/data.
Work closely with frontline and support teams to resolve operational issues.

Cross-Functional Operations
Work across multiple functions and ensure processes move smoothly between teams, including:
Customer support and customer operations
Sales/conversion-related processes
Onboarding of doctors and other professionals
Marketing execution
Front desk and receptionist operations
Centre and clinical operations
Physiotherapy/field therapy
Strength & Conditioning
Spo

📌 Operations Associate (Bengaluru)
🏢 Stance Health
📍 Bengaluru