About Esper

Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and contemporary capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world’s most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.

About The Role

The Technical Implementation Manager is the technical backbone of Esper’s customer accounts. This is an engineering role with a customer axis: TIMs own the implementation from contract sign through ful fleet scale,



and they bring engineering-level depth to every customer engagement. They build things, use AI as a daily tool, and hold the technical relationship inside every account they carry.

TIMs operate as forward-deployed technical experts alongside the Enterprise Account Manager. Together, they close the gap between contract sign and devices live, remove friction, resolve blockers, and connect the customer’s operational reality to Esper’s platform. The best TIMs know their accounts better than the customer knows themselves, and they use that knowledge to drive both customer success and Esper’s revenue growth.

AI is not a side skill at Esper. TIMs are expected to use agentic AI tools across all facets of their responsibilities: accelerating implementation workflows, building automation and integration tooling, identifying optimal technical solutions, generating account insights, and forecasting customer behavior. The ability t

📌 Technical Implementation Manager (Bengaluru)
🏢 Esper
📍 Bengaluru