Job Title: Center Manager – IVF / Healthcare Operations
Location:
Department: Operations
Reporting To: Senior Operations Manager / CEO
Job Summary:
We are seeking a highly competent and result-driven Center Manager to oversee the complete operations of the IVF center. The ideal candidate will be responsible for managing day-to-day activities, ensuring compliance with NABH standards, driving operational efficiency, and delivering an excellent patient experience while leading a multidisciplinary team.

Key Responsibilities:1. Center Operations Management
· Oversee end-to-end functioning of the center including clinical and non-clinical operations
· Ensure smooth coordination between departments (Doctors, Nursing, Front Desk, Lab, Counsellors)
· Monitor daily performance, patient flow, and service delivery standards
2. NABH Compliance & Quality Assurance
· Ensure strict adherence to NABH guidelines and protocols
· Maintain documentation, audits, and accreditation standards
· Conduct internal audits and ensure corrective/preventive actions




· Drive quality improvement initiatives across the center
3. Team Leadership & People Management
· Lead, supervise, and motivate the center team
· Handle staff scheduling, performance management, and training
· Ensure discipline, attendance adherence, and HR policy implementation
· Act as a bridge between management and center staff
4. Patient Experience & Relationship Management
· Ensure high standards of patient care and satisfaction
· Address patient concerns, escalations, and feedback effectively
· Maintain confidentiality and ethical practices
5. Financial & Administrative Control
· Monitor center revenue, expenses, and profitability
· Ensure optimal utilization of resources and cost control
· Oversee billing, collections, and financial coordination
6. Business Growth & Coordination
· Support business development and local marketing initiatives
· Coordinate with BD/Marketing team for patient inflow strategies
· Track center perfo

📌 Center Manager cum RMO (Thane)
🏢 Prevoir IVF
📍 Thane