ABOUT BLOSTEM
Blostem is a Startup India-registered fintech infrastructure company founded in October 2021,
backed by leading investors including Rainmatter (Zerodha), MobiKwik, AC Ventures, GrowX, and
Blue Lotus.
We provide a unified banking SDK and API that enables fintechs and financial institutions across
India to embed financial products - such as Fixed Deposits, Recurring Deposits, and more - directly
into their apps without building backend infrastructure from scratch.
Our platform drastically reduces time-to-market: partners can go live in 7 days versus the traditional
9-12 months per bank integration. We handle regulatory compliance, bank onboarding, and
reconciliation so our partners can focus entirely on user experience.
We serve 30+ platforms including MobiKwik, Upstox, Jupiter, and Zerodha, with partnerships across
10+ banks and NBFCs. We are ISO 27001 certified and operate as a Technical Service Provider
under RBI and NPCI regulations with AES-256 encryption for data protection.

ABOUT THE ROLE
As we scale aggressively,



Blostem is looking for a Customer Success & Operations Executive who
will take complete ownership of partner journeys across the platform. This is not a support role, you
will be the backbone of execution, ensuring every partner interaction is seamless, reliable, and
effective.
You will own end-to-end operational workflows, from onboarding and KYC to transactions and
settlements, while driving resolution of issues and maintaining a high standard of partner
experience. Working closely with cross-functional teams, you will ensure that operations are not just
running, but continuously improving as we scale.
If you thrive in high-ownership environments, enjoy solving complex operational challenges, and
want to directly impact partner success in a fast-growing fintech, this role is built for you.

KEY RESPONSIBILITIES
● Partner Lifecycle & Ownership
Own the complete partner lifecycle post-integration, including onboarding, go-live, and
ongoi

📌 Customer Success and Operations Executive (Gurugram)
🏢 Blostem
📍 Gurugram