Skill required: Employee Services - Employee and Labor Relations

Designation: Delivery Operations Associate Manager

Qualifications:Any Graduation

Years of Experience:10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
Employee Services More into query case management
Manage the labor laws.




This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for?
Employee investigations
Grievance handling
Disciplinary process management
HR policy interpretation
Risk assessment and mitigation
Robust written documentation and case articulation
Stakeholder management
Conflict resolution and negotiation
High emotional intelligence and active listening
Ability to handle confidential and sensitive matters independently Roles and Responsibilities:
In this role you are required to do analysis and solving of moderately complex problems.
Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures.
The person requires understanding of the strategic direction set by senior management as it relates to team goals.
Primary upward interaction is with direct supervisor or

📌 Delivery Operations Associate Manager (Bengaluru)
🏢 Accenture in India
📍 Bengaluru