Role Value Proposition

MetLife is the leading provider of Group Benefits. The Group Disability technology organization is a diverse team of technologists, all working towards the common goal of ensuring the customer is at the center of everything we do. As a Senior AI Engineer within the Group Disability & Absence domain, you will play a critical role in advancing AI-driven automation and decisioning capabilities across claims and operations platforms at MetLife.

You will be responsible for designing, developing, and scaling AI-powered solutions (including agentic AI systems and copilots) that enhance claims processing, medical summarization, document intelligence, and workflow automation. These solutions directly impact business outcomes by improving accuracy, speed, and operational efficiency while ensuring governance and compliance standards.

You will collaborate with cross-functional teams to deliver scalable, secure, and production-grade AI solutions aligned with MetLife’s digital transformation journey.

Key Responsibilities-

AI / Agent Development





Design and develop AI agents and multi-agent systems for enterprise use cases (workflow automation, copilots, decision systems).
Build agent orchestration frameworks leveraging LLMs and tool integrations.
Develop solutions for document processing, summarization, classification, and knowledge retrieval systems.

Application Engineering & Platform Integration

Develop end-to-end AI-enabled applications integrating:

Backend systems

APIs and microservices

Data platforms

Ensure seamless integration with enterprise systems across claims platforms, document hubs, and workflow engines.

Software Engineering & Architecture

Build and maintain scalable microservices-based architectures using contemporary software engineering practices.
Implement robust APIs and reusable frameworks for AI services.
Ensure high standards in code quality, performance optimization, and maintainability.

Data, DevOps & Production Support

Desig

📌 Sr. Software Platform Engineer I (Hyderabad)
🏢 MetLife
📍 Hyderabad