Launch Your Expertise as a Non/-Voice Executive Candidate Application Full Name/: Contact Number/: Email Address/: Current Location/: Position Applied For/: Qualification/: Year of Passout/: Candidate Category/: Fresher / Experienced Willingness to Relocate/: Yes / No Total Years of Experience/: If applicable Current/Last Drawn Salary Monthly/Annual/: Notice Period/: Job Description/: The main "Data Processing Engine, Back/-Office Operations Specialist, Digital Communication Anchor & Operational Accuracy Guardian " for our customer service and transaction management operations is the Non/-Voice Process Executive Back/-Office Operations, Data Processing, Chat & Email Support, Workflow Analytics Specialist. Processing large amounts of written customer enquiries, back/-office transactions, chat messages, email tickets, and data entries is your main responsibility while operations managers, process leads, quality analysts, and service delivery heads create high/-level service level agreements SLAs, client workflows, quality benchmarks, and operational frameworks. Key Skills/:



Written Communication & Non/-Voice Support Mastery/: Outstanding written English skills, including spelling, punctuation, typing speed, and a polished tone for email and chat support. Back/-Office & Ticketing Platform Proficiency/: Practical knowledge of back/-office ERP/database technologies as well as CRM and ticketing platforms Zendesk, Freshdesk, Salesforce, ServiceNow, Jira Service Management. Analytical & Data Accuracy Mindset/: Excellent attention to detail and demonstrated skills in identifying data inconsistencies, completing error/-free data input, and doing root/-cause analysis on client enquiries. Process Compliance & SLA Focus/: Excellent ability to accomplish daily production targets, adhere to robust quality standards in high/-volume processing environments, and work under tight operating timelines. Experience/: 3 to 7 yrs Location/: in and Around Chennai Salary/: B

📌 Launch Your Expertise as a Non-Voice Executive (Chennai)
🏢 GS Infotech
📍 Chennai