We Are:At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

You Are:
You are an enthusiastic and adaptable IT professional with a passion for delivering exceptional customer support. Your curiosity drives you to continually learn and improve, and you thrive in fast-paced, multicultural environments. You have a strong sense of responsibility and ownership, taking pride in resolving technical issues and ensuring users have a seamless experience. You maintain composure and patience even when faced with challenging problems or demanding customers, always aiming to provide explicit, empathetic communication. Your attention to detail ensures that troubleshooting steps are thorough and solutions are effective. You believe in teamwork and collaboration,



readily sharing knowledge and supporting your colleagues. You are motivated by a desire to help others, whether through direct support or by contributing to knowledge bases and process improvements. You’re excited to join a global team that values diversity, innovation, and continuous learning, and you’re eager to make a meaningful impact in a company that leads the industry in technology solutions. You’re comfortable with change, embrace current tools and technologies, and are committed to fostering positive relationships with end-users and team members alike.

What You’ll Be Doing:
- Providing first-level IT support to Synopsys employees globally through phone, chat, tickets, and in-person walk-ups.
- Troubleshooting common account and connectivity issues, including password resets and access problems.
- Updating ticket status and communicating resolution progress to end-users and manag

📌 IT Support, Associate (Bengaluru)
🏢 Synopsys
📍 Bengaluru