Job Summary:
Responsible for overseeing overall hotel operations, ensuring excellent guest service, operational efficiency, and profitability.
Key Responsibilities:
- Manage day-to-day hotel operations (Front Office, Housekeeping, F&B;)
- Ensure high standards of guest service and satisfaction
- Supervise department heads and staff performance
- Monitor budgets, costs, and operational efficiency
- Handle guest escalations and service recovery
- Ensure compliance with SOPs, safety, and quality standards
Skills Required:
- Solid leadership and team management skills
- Knowledge of hotel operations and service standards
- Excellent communication and problem-solving ability
- Financial and operational planning skills
Qualification & Experience:
- Hotel Management / MBA preferred
- 6-12 years experience in hotel operations
Job Types: Full time, Permanent
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
📌 Operation Manage: Hotel (Thane)
🏢 Care Plus Facility Private
📍 Thane
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